I got a message from a customer that the tracking ended in her hometown, and said "Dead Mail/ Disposed by Post Office"! I called the main PO number and they told me the shipping address and return address were not readable. Hmm, I use the DYMO water proof labels, so the only way it wasn't readable would be if the PO destroyed the label. Anyways, they told me to call the general mail facility and talk to them. The lady who answered was VERY rude and said I can't get it back, the PO opened the package and it was perishable, so they disposed of it. Well crabby lady, the items were made from paper, how is that perishable?!
I have never heard of Dead Mail before, so this was a complete shocker! Anyone had any luck retrieving a package that was marked as "dead", or is this a lost cause?