If you have ordered an Embroidery kit or printed fabric pattern, it may need a quick iron before using.

Each Embroidery and Bargello kit contains needles so please be careful with them and keep out of the reach of children.

All of our packaging is either re-usable, recyclable or biodegradable.

Each Embroidery and Bargello Kit comes packaged in a card envelope or letterbox style project box and posted in a cardboard envelope or book wrap.

The printed fabric embroidery patterns and stick and stitch embroidery patterns are packaged in biodegradable clear bags and posted in a card board envelope.

We do not offer gift wrapping at this moment in time.

For any wholesale enquiries please contact us via email at hello@ohsewbootiful.com

Please note, I cannot guarantee delivery for a certain date. We are based in the UK and post all standard parcels with the Royal Mail.

Be aware that it can take up to 4 weeks for an international parcel to arrive, an item isn't deemed lost until 25 working days after it was due to arrive.

Please select the shipping upgrade at check out if you require your order to arrive more urgently or by a certain date, this takes up to 5 days from dispatch (1--2 business days).

International tracking is available to add to your order at checkout if you require it.

Please note that unless you select this option at checkout your order will come without tracking in order to keep the shipping costs down for the customer.

All orders of 3 kits or more include tracked delivery within the postage price.

All import duties, taxes and custom fees are the customers responsibility. These charges vary depending on the cost of the order and the customers location.

This may lead to extended shipping times.

Any orders refused due to customs charges will only be refunded the price of the items, not the shipping fee.

In 2019 Germany's Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape and bubble wrap).

My company Oh Sew Bootiful is registered at the Packing Register of the Stiftung Zentrale Stelle Verpackungsregsiter (Foundation Central Agency Packaging Register - ZSVR) with registration number DE1743271830376. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As a consumer please ensure that all received packaging is re-used or disposed of in the right recycling containers.