From July 2018, I'll be posting orders out on Monday, Wednesday and Friday but this may increase in the run up to the holidays.

UK delivery is by Second Class Royal Mail unless you select 'Priority' in which case it will be posted First Class. International Delivery is sent via Airmail. UK orders should arrive within 1 - 5 days depending on the delivery option selected at checkout, and International orders please allow within the estimated dates on your order. If you haven't received your order please wait until these deadlines have passed before contacting me.

A new super speedy delivery option is also now available if you need your order urgently and you're based outside of the United Kingdom. Your order will be shipped with DPD using their 'Drop Off Express' service. 1-3 days delivery is quoted by DPD but please remember that during busier periods this may be stretched and I won't be able to guarantee it.

All orders are sent untracked (this is normal in the UK and keeps costs down). Options are available during checkout for you to upgrade your shipping to include a tracking number. Please check the address on your Etsy account as you complete your order as if an incorrect address is provided I won't be able to reissue your order without another full payment.

Please refer to the estimated delivery dates for your order. These may change during the year depending on busy periods eg. Christmas.

If an order is returned to me after being uncollected or an address being incorrect you will have to either pay to have this reposted or you can have your item money returned not included any postage I've paid. Due to being a small business I can't afford to pay these costs.

Any customs charges incurred are the responsibility of the customer. By placing an order you agree to this policy.