4.0x30mm PZ2 Coloured Powder Coated Screws - Painted Screws, Fixings, Fasteners, Colour Matched Mounting Screws, DIY

Please get in touch if you would like a design custom made or if you would like an existing product made to your specification. As everything we make is made to order there is no additional charges for custom orders.

If you place an order and wish to cancel it, please contact us. If your order has begun production or has bespoke materials which have been ordered, please be aware that once an order has been accepted by us, we cannot cancel it. Please read our returns policy which details how to return unwanted or unsuitable items for a refund.

For bespoke or made to measure items we may ask for a deposit to secure your order; this deposit is for the purchase of bespoke materials. If the order is cancelled and has either begun production or has had materials ordered in wait for production it is therefore non-refundable and any subsequent costs incurred by us will be invoiced.

1. *** We are unable to send anything over 150cm outside of the UK.

2. BUYERS ARE RESPONSIBLE FOR ANY CUSTOMS AND IMPORT TAXES THAT MAY APPLY

We do not collect any customs fees when sending packages. All customs fees, taxes, tariffs, duties, etc. that may be incurred from receiving our product will be at the discretion of your country’s tax regulations and PAID FOR BY THE BUYER. These fees are not charged by the UK, the fees are charged by your country and we have no control over these fees. By purchasing our products, you agree to pay these fees. If you fail to pay after your item is shipped, we will dedicate shipping fees from refund.

3. WE WON’T BE RESPONSIBLE FOR DELAYS DUE TO CUSTOMS.

Yes of course! Please get in touch.

All wood species can react to exposure to sunlight, changes in temperature and humidity. We cannot be held responsible for changes in the wood due to environmental factors, once delivery has been made. All our wood is dried to a humidity of approx 10% moisture. In very dry or hot settings this could decrease, leading to cracks/movement; likewise a very humid or wet environment could cause the wood to warp, and joints to separate. We make our furniture with wood movement in mind; however we can’t take responsibility should the piece react to the temperature or humidity of your own environment.

All our furniture is made especially for you: it is not held in stock. Products that are made to order may not be cancelled by you, either before or after delivery.
All our furniture with the exception of clearance items are made to your exact specifications and therefore cannot be cancelled once we have accepted your order.

These orders fall outside the Distance selling regulations (2000) which states that personalised goods or goods made to a consumer’s specification are exempt.

For all other orders, you have the right to cancel the order within 24h. This does not affect your statutory rights.

We cannot be held responsible for design errors with manufacture of products designed or instructed by you the customer. Please ensure you have measured the space you wish to place the item accurately before design and ensure that floor / walls weights are not exceeded. If you are unsure of a product weight please ask us and we will give the most accurate information as possible before manufacture.

For made to measure items, a refund will only be available if the product arrives faulty and cannot be repaired or replaced.

Yes absolutely, we can offer our metal in any RAL colour of choice. If you google RAL colours, you will be able to choose one that suits. To order this, there is an additional charge which varies depending on the product, please message us for an exact quote.

Yes we send out samples of our wood!
We do offer a matching service, where we try to get as close to your desired colour or finish as possible. Please message us with your requirements and we will do our best to assist you :)

Wood has natural characteristics such as, shrinkage, swelling, surface splitting and minor movement due to the change in temperature and humidity. This won’t affect the durability or lifespan of your furniture or shelving. Movement within the wood is completely normal & in most situations we feel this adds character to the product.

These natural movements are not structural defects, therefore are not covered in this guarantee.