We do not accept liability for any delays / further charges/destruction/confiscation of items that are held at customs to outward destinations. Some items may have export restrictions for customers outside the EU. It is your responsibility to investigate any restrictions that your country may have. The items that will be affected would be Coral, Ivory, Bone, Horn, Plant matter including certain woods & etc. While these are always in an Antique context with us we are aware & aim to uphold the CITES protection of endangered species.

As per consumer contract regulations we accept returns. You have 14 days from the date of receipt of the item to return the item in its original condition for a full refund. We do not cover your return postage. The item returned MUST be sent via insured and tracked shipping.

Yes all items are sent in a suitable box or wrapped up securely for carriage

We use Royal mail services for all our shipping. UK 1st Class Signed for or Special Delivery insured . Worldwide tracked & signed for.

We aim to ship orders same day or within 24 hours at the latest.