All our items are sent out in protective bubble envelopes to make sure that no items are damaged during transit.

If jewellery items are purchased, these will be sent out either in a little pretty gift bag, or a jewellery box wrapped in ribbon ready to be gifted to a loved one or to treat yourself!

Larger items will be sent out fully secured in a packaging box, wrapped in bubble wrap to make sure no damage is sustained.

All jewellery will tarnish over time. For sterling silver, copper and gold filled items, a polishing cloth can be used to bring your jewellery back to how it was when you first purchased it.

Please try to avoid wearing your jewellery in the shower/bath, whilst sleeping, swimming, during physical activity such as working out at the gym and also do not spray directly with perfume. This will ensure that your jewellery will last and look pristine.

International shipping is now fully insured and tracked as of 13/12/2022. I no longer offer standard international shipping due to parcels getting lost, however, if you wish to have standard shipping please get in contact with me, but I will NOT be held accountable should any items go missing if this is requested.

All items are sent out 2nd Class Signed for recorded delivery with the option to upgrade to 1 day special delivery if required.

If your package does not turn up within the expected timeframe, please contact me and I will do my best to rectify the situation!

**However, please be aware that I don't consider a parcel 'lost' in the post until it has been a full 20 working days (UK)/40 working days from the date of shipping (International).**