Items will be dispatched within 2 business days via Royal Mail first class. Custom orders will take longer. If you need your item by a certain date, please let me know at time of purchase. I cannot accept responsibility for delays within the postage system.

If you would like tracking or next day delivery, please contact me at the time of purchase. I am happy to ship internationally. Any additional customs fees and taxes are the responsibility of the buyer.

Estimated shipping times according to the Royal Mail website:
UK 1-2 business days
Europe and EEA 3-5 business days
USA and Canada 5-7 business days
Australia and New Zealand 5-7 business days
Everywhere else 5-7 business days

What level of sewing/ crochet is needed for the craft kits?
The kits are suitable for confident beginners upwards.

How will the craft kit be packaged?
The craft kits all come in a box. Small items like buttons and beads are wrapped in tissue paper to help prevent them from getting lost. The kits have labels tied around them marked with the name of the kit, although I'm happy to write whatever you like on the label. Just let me know at the time of ordering! The box can also be used to store the kit if you don't finish it in one go.

Do the craft kits contain everything I need?
It depends on the kit. The contents of each kit is listed in the description. For the sewing kits, it is assumed that the recipient will have basic sewing supplies, such as sewing needles, so these are not included.

If you would like some extra items included, such as needles, sewing thread or an embroidery hoop, please convo me and I'll be happy to help.

Can I request a kit in a different colour?
Yes! Please convo me with your requirements.

Do you do custom kits?
Yes I do! Just let me know what you need :)

Can I buy a ready made version instead of a kit?
This is usually possible. Please convo me and I can let you know prices and a likely timescale.

What skill level is required for the sewing patterns?
These are aimed at confident beginners upwards. Full, clear instructions are provided and anybody who has some sewing experience should be able to manage them.

When I buy a pattern, will I receive anything in the post?
No. The patterns are all available as digital downloads, so you should receive the link as soon as payment has been processed.

What about if I get stuck?
If you have difficulties with either a kit or a pattern, please message me and I'll be happy to help.