Instant download is available immediately when you pay with Paypal: https://www.etsy.com/help/article/3949 In case you pay with e-check, the download will be available once the payment is cleared. Electronic check processed by Paypal means that you have paid with the checking account rather than a credit card or Paypal funds. It may take 3-10 business days depending on the country. You will receive a conformation email from Etsy right after the payment was cleared.

All PDF files are stored on Etsy's server located in USA. When there are problems with the server (due to maintenance or for other reasons) you might not be able to receive files immediately. In such cases please contact me and I will send purchased patterns to your email address as soon as I can.

SHIPPING cost is NOT included in price of any digital item. If there is no printer available in your vicinity please contact me before the purchase. Depending on the weight of all pages in your listing (and thus - the weight of your envelope) I will calculate respective shipping and printing cost and add to your transaction.

I sell DIGITAL CROCHET PATTERNS ONLY. Intangible digital items are non refundable and non returnable. The stated price of the most items would not cover even 20 % of yarn usage for them. If you can not crochet there are plenty of crocheters on Etsy or in your vicinity who can perform the desired item (s) for any size. Before you press on the green Paupal button Etsy once more brings to your attention that you are about to purchase digital item (s) and the download follows right after the payment is confirmed. For all purchases of PDF files Etsy has excluded shipping prices or options how to choose sizes and colours - it is done on purpose so people do not confuse finished garments with TUTORIALS.

If you have any questions during crocheting please contact me and I will do my best to help you (in English only). When I'm not on holiday I answer within 24 hours. During holidays or business trips I usually inform customers when I will be able to answer their questions.