Authentic antique & vintage items, unlike new copies and imported reproduction antiques, have their own quirks & imperfections which gives them character, uniqueness & that 'lived in' quality. Our trunks, chests & hand crafted items made from reclaimed materials will inevitably show signs of wear & tear commensurate with their age & previous use. This may include: knocks, bumps & dents; scrapes, scuffs & scratches; marks, stains, fading & discolouration; snags, tears, peeling & wrinkling; surface corrosion; exposed fixings; old fixing holes; missing pieces; shrinkage gaps; paint remnants; small repairs; old/treated woodworm; corroded & missing metalwork; sharp edges; newly-fitted & replacement parts including fixtures & fittings.

We aim to dispatch all orders for in stock trunks and chests within 1-3 business days by 24 or 48 hour courier. After purchase do let us know if you have a preferred delivery date so we can arrange this for you and feel free to add a note with any additional instructions. We also need a mobile telephone contact number before we can book your item in with the courier in order for you to receive notifications about your delivery so please let us have this asap to avoid any delay! We aim to complete and deliver made to order items within 21 days. Very large, heavy or high value items may be hand-delivered by arrangement.

Our standard charge applies to Mainland UK addresses only. If you are outside this area please contact us first so we can provide a quote to ship to your postcode. We may be able to offer a Global Shipping option for some of our items - please contact us for a personalised quote from our specialist antiques shipping partner.

All our items are hand finished in several coats of a premium wax polish. A wax finish naturally enhances the wood and revives and protects the original patina, however it doesn't have the same protection as a lacquered finish (the type you may find on shop bought furniture). So to keep your item in tip top condition it's advised to wax it periodically depending on the wear and tear it receives, the suggestion for a coffee table is twice a month. Only the top need be done with a clear wax according to the instructions on the product used. You may also wish to wax the whole piece every 6-12 months to maintain the finish. This will feed, hydrate and protect the wood, maintain the depth of colour and help your furniture to stay looking great!

In an effort to reduce our consumption of new materials we are currently trialling the use of recycled packaging when shipping our items. So your parcel is likely to arrive with you wrapped in re-used cardboard :) You can be sure your item will still be packaged safely to protect it in transit and you'll be involved in helping the planet!

We accept returns within 30 days of receipt. Cancel the purchase or notify us of the return within 14 days of delivery and return the item within 30 days of delivery. Buyers are responsible for return postage costs and any loss in value if an item isn't returned in original condition. Due to the nature of custom or personalised orders we cannot accept returns unless they arrive damaged or defective.