Can I order a custom order?

Sure! We love working on custom orders. Please contact us with your specific requirements and we will be happy to discuss the details and provide you with a quote.

Do you offer international shipping?

Yes, we offer free international shipping to all countries

How long does it take for orders to be processed and shipped?

We strive to process and ship orders within 1-3 business days. However, please note that processing times may vary depending on the product. There are products that are prepared after submitting the order because they are customized according to the customer’s desire, such as size, decoration, or shape. You can find more accurate information about each product listing.

Do you offer wholesale or wholesale discounts?

We offer wholesale prices and bulk discounts for some products. If you are interested in placing a bulk or wholesale order, please contact us with your requirements and we will be happy to provide you with further information

Can I track my order?

Yes, we provide tracking information for all eligible orders. Once your order ships, we will send you a confirmation email with tracking details. You can use this information to track the progress of your shipment.

How do you handle damaged or lost shipments?

We take great care in packaging our products to ensure they arrive in perfect condition. However, if your shipment arrives damaged or is lost in transit, please notify us immediately. We will work with you to resolve the issue, either by sending a replacement or offering a refund, depending on the circumstances.

How can I contact you if there are any questions or inquiries?

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 14 days of receipt. We will provide you with instructions on how to return or exchange the product. Please note that personalized or custom-made items may not be eligible for return unless there is a defect or error on our part.