I aim to be as environmentally friendly as possible and therefore unless it is specifically stated in the advert, items will be shipped using recycled boxes and internal packaging. All items are shipped very well protected to comply with courier firm advice.

All items normally have their measurements and pre-shipping weight displayed in the sale details. Please check all dimensions and photographs before ordering. Returns due to dimensions not being checked etc. may be agreed but will be subject to the buyer paying for the return shipping (tracked and insured) and a re-stock fee (10% of original sale).

Care instructions vary and often depend on the finish used on the product. Specific advice should be sought by the customer either at the time of sale or shortly afterwards.

However, care should be taken not to place wooden items near to heat sources or in places which have severe fluctuations in temperature, as either can cause the wood to expand/shrink sometimes causing cracks/splitting. Any damage so caused is not covered by the maker's guarantee of quality.

I hope this does not arise but if it should please be aware of the following:
"Buyers are responsible for return shipping costs of items 'not faulty' and subject to agreement between buyer and seller. If the item is not returned in its original condition, the buyer is responsible for any loss in value. This is a confirmation of Etsy policy i.e. Conditions of return."

Please note: "Returns due to dimensions not being checked etc. may be agreed in eceptional curcumstaces. Such agreement will be subject to the buyer paying for the return shipping (tracked and insured) and a re-stock fee (10% of original sale). [This is a reiteration of "Sizing Details" shop policy as above]."