Engraving Service, For Silver Cave Designs Items Only *If Applied*

I will complete and dispatch your orders as soon as possible. However I am also a mother of one 17 months and one 6 years old, thus there can be contingencies. But I shall always make sure your orders are dispatched by the stated turnaround times. Please let me know if you have a deadline for the order. Thank you :-)

Your items will be carefully packed within Silver Cave Designs gift boxes with cotton and issue paper, and placed inside a padded envelope to protect the items.

I ship to your Etsy address. ***Please make sure this address is correct, especially if you are paying by Paypal :-) ***

As I live in the UK, I generally use Royal Mail first class for the UK customer & Royal Mail International for international orders (tracking numbers are not provided with this service).

*we offer our UK customers FREE Royal Mail first class shipping (1-2working days);
*we offer our international customers Standard Royal Mail Airmail shipping:
-European Continent Countries (1 week approx.);
-USA, Canada, Australia and New Zealand (2-4 weeks approx.)
***for single items that are more than £40, international orders will be upgraded to the premium International Tracked and Signed (or International Signed) thus the shipping period will be 5-7 working days generally.

*****URGENTLY NEED YOUR ORDERS?*****
We offer premium shipping Special Delivery (domestic) and International Tracked &Signed (international) if you want your orders tracked and more promptly. PLEASE SELECT FROM THE "SHIPPING UPGRADES" WHEN CHECKING OUT YOUR ORDERS. Thank you :-)

Please be reminded that the customer is responsible for any duty or customs charges. Also, we can not control any delays caused by customs or your country's postal services.

If you need things for special occasions or by a certain date please ensure that you order in plenty of time as the postal system is not always reliable.