To determine your ring or bangle size click this link: https://bymazy.com/size-guide

⊹ If you are hesitating between two sizes, choose the larger size. Please note that the style of the ring/bangle will also affect the choice of size.

We believe that jewellery – from the most precious to the most casual – is meant to be worn every day – not locked in a safe. Some scratches and dings can happen, perhaps even some tarnishing – and that’s okay!
Many factors can influence the condition of jewellery. Therefore you should make sure that your jewellery is properly cleaned and stored. Click this link for full details: https://bymazy.com/materials-care

Our products can be produced in a large variety of materials. Our manufacturing process gives us the unique opportunity to design and make products for an increasing large catalogue of material choices.

MATERIALS THAT WE WORK WITH

- STERLING SILVER -
- TITANIUM -

- 18K GOLD PLATED BRASS -
- 18K ROSE GOLD PLATED BRASS -
- PALLADIUM & SILVER PLATED BRASS (BLACK COLOR - PLATED) -
- RHODIUM PLATED BRASS -

Please contact us if you have any specific concerns regarding materials or our manufacturing process. Thank you! ツ

Solid Sterling Silver, made of 92.5% pure silver and 7.5% copper.
Lost-wax casting technique is used to fabricate sterling silver products. The original wax model is first printed using a 3D printer. From there a mold is made around the wax, before it is melted and filled with solid silver, creating the product.

Is it Sterling Silver and hallmarked?
Yes, we have our own maker’s mark which is registered and held at the London Assay Office. This guarantees the purity/fineness of the metal. For more information hallmarks, read our Hallmarks guide: https://bymazy.com/hallmarks

18K Gold, 18K Rose Gold, Palladium and Silver (black color - plated) and Rhodium plated products are cast in brass and hand-polished to a fine sheen. Each product goes through two plating steps - first a layer of tin-rhodium is applied to provide strength and durability - then your selected precious metal plating provides the finish. Electroplating is 0.25 microns thick which is perfect for occasional wear. Our plating finish comes with a 6-month guarantee. For jewelry for everyday wear, we recommend trying Sterling Silver.

Titanium is lightweight, very strong, corrosion-resistant material. It has a matte gray finish with a slightly reflective satin finish.

We aim to process all orders as quickly as possible.
If you placed an order, it will be processed on the same day. Each piece from our collection is created one-by-one with the use of 3D printers with a guarantee of no mass production. With a made-to-order scheme, we are able to offer highly customizable products.

The manufacturing process begins only after a confirmed customer order is received. Please allow 2-3 weeks for your order to be produced before dispatch.

We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process. Please provide us with correct shipping/delivery information as we will not be held responsible for incorrectly entered addresses.

Our products are shipped out of United Kingdom. Please allow plenty of time for it to arrive. No refund will be issued for orders delayed in transit. Please note that the delivery times vary for different countries.

Orders are usually delivered within 3-5 working days via our selected courier myHermes or Royal Mail with signature on delivery, tracking and insurance. Once you have received your order dispatch confirmation email you will be able to track the delivery of your parcel.

Overseas orders are delivered by Royal Mail International Tracked & Signed. Please allow up to 10 working days for delivery. An email confirmation will be sent with the tracking information for your package. Customers outside of the United Kingdom may be subject to customs fees and/or import duties and taxes, which are levied once an order reaches your country. Our prices do not include overseas custom duties or taxes that may incur. Some items occasionally experience customs delays. We have no control over these charges or delays and cannot predict what they may be.