UK SHIPPING

We ship worldwide- shipping costs are calculated when your delivery country is selected at the checkout. Shipping charges include packaging costs.

We endeavour to ship all orders within 3 working days of receipt of payment, unless stated otherwise in the item listing.

If you require your order in a hurry, check out our Special Delivery Service.

Our cushions are wrapped in clear cellophane and are placed within a heavy polythene mailing bag for dispatch.

All of our items are dispatched via Royal Mail 48 hour parcels- which takes approximately 2 working days to arrive and is an untracked service.

If you require your parcel to be tracked & signed for on delivery please upgrade to our Special Delivery Service.

UK SHIPPING: DELIVERY

Please keep an eye out for your Postman or a "Something For You" card in case they attempt delivery while you're out. In this instance you can collect your order from your local Delivery Office or alternatively visit the Royal Mail website to arrange re-delivery at a convenient time.

For information on the location of your local delivery office please call Royal Mail on 0845 6050767 or visit www.royalmail.com

Please make sure that your Shipping Address details are accurate at time of order. Postage paid on any orders which are returned to us due to errors in your Shipping Address will be invoiced to you (via Paypal) before the order can be re-shipped.



AIRMAIL SHIPPING

Depending on where you are in the world Shipping from the UK can take between 7 - 10 working days from the date of dispatch.

Due to Airmail size restrictions- our cushions must be sent individually. For example- an order of 3 cushions sent via Airmail will arrive in 3 separate parcels.

Customers are responsible for any customs charges, if applicable.



DELAYED POST

While postal delays are rare- please take into account that mail can sometimes take a bit longer than expected at busy times of the year such as Christmas. Please make sure you order in plenty of time- however if you require a quicker posting service check out our Special Delivery Service or drop us a line at shop@nikkimcwilliams.com and we'll arrange that for you at an additional cost.

You can check if you have any undelivered mail waiting for you at your local Royal Mail Delivery Office by giving them a call.

For any other enquiries regarding postage delays or information specific to your order, please get in touch.

For all Wholesale Enquiries, please drop me a message with your store address and email address for a copy of my Trade Catalogue and prices.