This Nana Is loved Personalised Mug

Name: This Nana Is loved Personalised Mug
Brand: IndieWhitstable
Availability: InStock
Rating: 4.9614 (1246 reviews)

£9.95

In stock

VAT included (where applicable), plus postage

Name

Please select an option

Add your personalisation

Please enter children name(s) you would like printing on the mug

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Quantity

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Oi! You can't buy your own item.

Other people want this. Over 20 people have this in their baskets right now.

Gift wrapping available.

Handmade
Materials: Ceramic

Capacity: 10 fluid ounces

This Nana Is Loved By... Personalised Mug

The perfect personalised gift for all Nanas and simple to order!

1: Select your prefered title: Nana, Grandma, Grandmother, Granny, Nanny, etc.

2: Enter the childrens name(s) in the personalised section.

3: Place your order.

3: Send us your photo via etsy messages.

Leave the rest to us!

How do I send a photo?
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Go to your Etsy profile, click on orders and reviews, select your IndieWhitstable order, click on the help with order button which will open a message box that allows you to add an image.

Which photo should I send?
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We crop photos square to fit on the product, please keep this in mind when selecting your photo. We print the photo exactly as you supply it. The higher quality the image, the better the end product. If you send a blurred image the print on the product will be blurred also. Please do not hesitate to contact us if you need any assistance with this, we are happy to help.

Personalisation
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We are happy to change the text in any way for you but please enter any personalisation changes in the personalisation section when ordering and not in a message seperately. This is to ensure the correct details for the text are on your order.

We use a professional sublimation printer and press to create your gift in our own studio in the U.K.

10oz ultra bright white ceramic mug with print on both sides.

Dishwasher & microwave safe.

This Mug will be packaged carefully to ensure it reaches you in perfect condition.

If you have any questions please do not hesitate to contact us, we are happy to help!

© Alison Sturgess --- All rights reserved. Copyright does not transfer with sale. Reproduction without my written permission is not permitted. Thank you

10-16 Mar.

Cost to deliver

£3.99

Returns & exchanges

Accepted

Exceptions may apply

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Dispatches from United Kingdom

Please do not hesitate to message us with your queries. Messages on your order are not seen till we get to your order, so please contact us with queries via the messaging system. Our shop hours are 9-5 Monday to Friday. We aim to respond within 24 hours but due to the high volume of messages we recieve please allow us a reasonable amount of time to respond.

With the exception of cards, we use Royal Mail Tracked 48 postage as standard within the UK. Cards are sent 1st Class.

For international orders we use Royal Mail international standard, THIS IS NOT TRACKED. There is however an option to upgrade your shipping to include tracking when you check out.

Delivery ESTIMATES are given by Royal Mail, so please be aware that these are subject to change - due to holiday rushes, custom checks & bank holidays. Delays due to COVID 19 are unavoidable and out of our control.

UK Delivery = 2-5 Working Days
EU Delivery = 3-10 Working Days
Rest of the World = 7-28 Working Days

Please note that this does not take into account if items are stopped by customs.

It is rare that items become lost within the postal service. Please understand that once orders are dispatched, they are in the hands of Royal Mail and we have no control over the handling of your items.

All items except greetings cards are sent tracked. Your tracking number is on your despatch notification.

Sometimes there can be a simple delay with the postal service that affects your order.
Delays due to COVID 19 are unavoidable and out of our control.

To distinguish, we classify your item as lost after so many days:

UK = 10 working days
EU = 18 working days
Rest of the World = 28 working days

If items have been lost/misplaced by Royal Mail delivery service, please contact us to discuss refund/resend and the time scales to do so.

All of our items ( Excluding greeting cards ) are sent out tracked and signed for. The tracking number can be easily located within the dispatch email that is sent to your registered Etsy email address.
Please check and ensure you have given the correct postal address. This can be found on your confirmation email. If it is incorrect please advise us immediately. If your item is sent to the incorrect address and is returned to us we will require that the shipping cost to resend is paid for by yourself. We will also require the shipping to be repaid if the item is returned to us due to the buyer having failed to collect or reschedule a suitable redelivery.

Alison Sturgess

Owner of IndieWhitstable

Message Alison

This seller usually responds within a few hours.

1,246 reviews

Buyers are raving!

Multiple people gave 5-star reviews to this shop in the past 7 days.

iceskater7192 14 Nov, 2020

Absolutely beautiful mug for our Nan for Christmas. Would 100% order again! Customer service was fab as well! ❤️

Beth Lebbon 26 Nov, 2020

I am absolutely over the moon with this personalised mug - thank you! I can't wait to give it to Grandma :) Great quality, seller is really helpful, and fast delivery. 10/10, thank you, I would definitely recommend.