Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.

Tumble dry low, or hang-dry for longest life.

Cool iron inside-out if necessary. Do not iron decoration.

Do not dry clean.

When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.

Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash.

We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

There aren't many things our incredible DTG process cannot achieve! However, it’s important to note that they may look different on a real product than what you see on your screen. There are various factors that influence the final appearance of colors on a printed product. Because of this, we can’t guarantee 100% color accuracy.

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at okayfigue@gmail.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

We offer returns, only if there something wrong with your order, please let us know by contacting us at okayfigue@gmail.com!

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at okayfigue@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.

Before getting in touch with us, please help us out by doing the following:

●Check your shipping confirmation email for any mistakes in the delivery address
●Ask your local post office if they have your package
●Stop by your neighbors in case the courier left the package with them

Pro tip: Package theft is on the rise—If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at okayfigue@gmail.com with your order number.

If you did find a mistake in your delivery address,

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out oursizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at okayfigue@gmail.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

We work with a print-on-demand company with management centers in America and Europe!

If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at okayfigue@gmail.com.

An additional customs and tax fee can occur on international orders. This fee is not in our controland is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.