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2SistersSoaps

Handmade Natural Soaps & Skincare

Coleford, England
668 Sales

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Buyers bought gifts from this shop and gave them 5-star reviews!

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2SistersSoaps is taking a short break

Note from shop owner We are closing our shop for the forseeable future. If you need to contact us regarding an order, message as normal and we'll respond as soon as possible. Thank you for supporting our business and we wish you well!

Note from shop owner

Last updated on 28 Mar, 2021

We are closing our shop for the forseeable future. If you need to contact us regarding an order, message as normal and we'll respond as soon as possible. Thank you for supporting our business and we wish you well!

Louise

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Louise

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About 2SistersSoaps

Sales 668
On Etsy since 2014

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Focus on Naturals...

Shop members

  • Louise

    Owner

    Welcome! I have a background in Healthcare as well as qualifications in Hair & Beauty which makes a perfect combination for Soap & Skincare development! When I am not around, my sister looks after the shop hence the name 2 Sisters Soaps :)

Shop policies

Last updated on 09 June, 2020
Specialising in using natural ingredients in our Handmade Soaps, Bath Teas, Facial Oils and Body Butters. We never use artificial colorants, fragrances or preservatives.

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are unhappy with your purchase please contact us and we will endeavour to rectify your difficulties.

You will need to notify 2 Sister Soaps within 14 days if you are not satisfied with our products and would like a refund. You must return the item, unused, in its original packaging and accept postage costs. We adhere to UK retail law.
Payment
Payment required prior to order processing and dispatch.
Cancellation accepted until dispatch is made then please follow our refund/returns policy.

We do not accept international orders at this time.
Delivery
We endeavour to dispatch your order within 5 days and offer 2nd Class Small Parcel delivery via Royal Mail (with proof of postage).

We would normally expect you to receive your product within 8 working days.
Additional policies and FAQs
These are natural, handmade, products and as such colours and designs may vary slightly between batches.