ARTISUNtis

Handmade Jewelry, Inspired by Gemstones!

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    DEAR CUSTOMERS, THE SHIPPING IS WITH TRACKING AND WITHOUT SIGNATURE FOR RECEIVING:
* TO EUROPE - with TRACKING number, PRIORITY, NO signature for receiving and estimated shipping time 1-3 weeks.
* TO US - with TRACKING number, PRIORITY, NO signature for receiving and estimated shipping time 2-4 WEEKS.
* TO CANADA - with TRACKING number, PRIORITY, NO signature for receiving and estimated shipping time 2-4 WEEKS.
* TO EVERYWHERE ELSE - with TRACKING number, PRIORITY, NO signature for receiving and estimated shipping time 2-6 WEEKS.

Some delays may appear due to the virus restriction and Christmas traffic/days off in the posts!

You will see AVAILABLE COUNTRIES in the drop menu.
If you don't see your country, message me to check it out - I could ship to you with tracking and signature for receiving.

This hard pandemic time is difficult for everyone, there is a lot of restrictions and new rules not only for working, but for living.
I work as usual and do my best to ship the orders as soon as possible, but it is possible some delay to appear due to the virus situation.
Nothing depends on me in the delivery so I beg you for your patience and understanding to the situation!

Thank you so much for purchasing!
Stay Safe,
Tanya

Announcement

Last updated on 07 Nov, 2021

DEAR CUSTOMERS, THE SHIPPING IS WITH TRACKING AND WITHOUT SIGNATURE FOR RECEIVING:
* TO EUROPE - with TRACKING number, PRIORITY, NO signature for receiving and estimated shipping time 1-3 weeks.
* TO US - with TRACKING number, PRIORITY, NO signature for receiving and estimated shipping time 2-4 WEEKS.
* TO CANADA - with TRACKING number, PRIORITY, NO signature for receiving and estimated shipping time 2-4 WEEKS.
* TO EVERYWHERE ELSE - with TRACKING number, PRIORITY, NO signature for receiving and estimated shipping time 2-6 WEEKS.

Some delays may appear due to the virus restriction and Christmas traffic/days off in the posts!

You will see AVAILABLE COUNTRIES in the drop menu.
If you don't see your country, message me to check it out - I could ship to you with tracking and signature for receiving.

This hard pandemic time is difficult for everyone, there is a lot of restrictions and new rules not only for working, but for living.
I work as usual and do my best to ship the orders as soon as possible, but it is possible some delay to appear due to the virus situation.
Nothing depends on me in the delivery so I beg you for your patience and understanding to the situation!

Thank you so much for purchasing!
Stay Safe,
Tanya

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Artisun

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Artisun

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Average item review
5 out of 5 stars
(2704)

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More information

Last updated on 03 Nov, 2021
Frequently asked questions
SHIPPING

I ship my orders with DHL Germany as follow:

To Europe - 1-2 weeks estimated shipping time:
* TRACKING number
* PRIORITY
* NO signature for receiving

To US, CANADA - 2-4 weeks estimated shipping time:
* TRACKING number
* PRIORITY
* NO signature for receiving

To Everywhere Else - 2-6 weeks estimated shipping time:
* TRACKING number
* PRIORITY
* NO signature for receiving

* The estimated times are expected, not guaranteed, because the delivery depends on the posts!
* DUE TO THE VIRUS SITUATION SOME DELAYS MAY APPEAR!
* Thank you for your patience and understanding!

Check your correct shipping address - i ship to the address from your ETSY purchase!

If you have an issue with your package contact me!

REFUND

Each piece is handmade with love and care by me and I always want to do my best for my customers to be happy with their purchase but If you aren't satisfied with your order and want a refund you have to:

* To CONTACT me within 3 days of delivery.
* To ship back to me the item within 7 days of the delivery in a brand new condition and pay the shipping fee for returning.
* When i receive it you will get a refund minus shipping fee and minus customs fee/if there is one/.
* IF YOU HAVE AN ISSUE WITH YOUR ORDER PLEASE, MESSAGE ME!

EXCHANGE

Due to the long distance and delivery I usually don't accept exchanges, but write me if you have an issue. Hope for your understanding!

WHOLESALE AVAILABILITY

I made every single piece from my collection with great care and attention to detail, each step from the long process is handmade by me so I am happy to offer to my customers one of a kind limited edition of jewelry designs.
I work alone and I am not a wholesaler!

CARE INSTRUCTIONS

RESIN JEWELRY - these jewelry are delicate and you have to take care of them if you want to stay with you for a long time!
I always recommend to take them off when you wash your hands, cooking, cleaning, use some cosmetics, when you sleep and keep them away from the direct sunlight. The cosmetics ingredients are very aggressive to the resin.
Be careful to not push them in a hard surface!

COPPER JEWELRY - they are sturdy enough to last with you for a lifetime if you take good care of them.
You could wash your hands and take a shower, but i don't recommend to do hard work with them.
It is always better for you to take them off when you go to sleep.
Clean them with polish cloth SUNSHINE before wearing to be bright and shiny.

PACKAGE IS LOST IN THE MAIL

This is very rare case, because I ship my orders with tracking, but if you don't receive your order in the estimated time message me to file a claim at the posts to investigate it and find it.
Contact me if you have an issue with your order/package!
The investigating time is until 3 months of the claim for international packages.
PLEASE, NOTE - YOU WILL GET A REFUND FOR A MISSING PACKAGE ONLY AFTER THE POSTAL CONFIRMATION FOR THAT!

PROCESSING TIME

Please, allow me 1-2 weeks to prepare your jewelry with the best possible quality and a lot of love.
If the item is available I will ship it in 1-3 working days.

TRACKING

My orders are shipped always with tracking number to be sure you will receive it and to see the movement.
You could track your order from your ETSY account.

If you haven't an account you could track it here:
https://www.17track.net/en

You could also track the package on the USPS page/for US/
https://tools.usps.com/go/TrackConfirmAction_input

I haven't any control over the posts, delivery and tracking information!

SIGNATURE FOR RECEIVING

*** NEW - at the moment I ship all of my packages WITHOUT signature for receiving, but with tracking number and priority!

CUSTOM ORDERS

I could prepare some of the customs requests, but not all of them so message me and I will let you know if it is possible.

*** For any other questions just write me to help you ***

Seller details
VAT ID BG206382605