AURUMfinejewellery
Star Seller.
This seller has a history of 5-star reviews, dispatching on time, and replying quickly when they got any messages.
Announcement
❤️Valentines Day is coming soon ❤️Delivery included with tracking/signature.
We are Professional Jewellers and our mission for the past 34 years has been to supply great quality and wearable Antique, Period, Vintage and Handmade Jewellery, with unbeatable customer service. Our expertise is bolstered by one of our team being a second generation Goldsmith with over 40 years of experience. Enquires welcome.
NB: All deliveries may still have delays due to Covid 19 and we thank you for your patience.
Please read our policies and FAQ’s before purchasing.
Announcement
❤️Valentines Day is coming soon ❤️Delivery included with tracking/signature.
We are Professional Jewellers and our mission for the past 34 years has been to supply great quality and wearable Antique, Period, Vintage and Handmade Jewellery, with unbeatable customer service. Our expertise is bolstered by one of our team being a second generation Goldsmith with over 40 years of experience. Enquires welcome.
NB: All deliveries may still have delays due to Covid 19 and we thank you for your patience.
Please read our policies and FAQ’s before purchasing.
Items
Featured items
All Items
Reviews
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joannaack on 22 Dec, 2021
5 out of 5 starsExceeded my expectations. Delicate and beautiful and lays beautifully around the neck. Will definitely become a family heirloom.
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Julia on 07 Dec, 2021
5 out of 5 starsThe necklace was bought as a 18th birthday for my partner's daughter. She loves it and this was a unique gift. One of the jet links had become detached on arrival however the seller was extremely helpful and repaired at their cost. I cannot fault their customer service.
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faridehbakhshandeh on 18 Nov, 2021
5 out of 5 starsLovely bracelet ,just as described, arrived in record time-especially of the distance it traveled , had excellent communication with shop owner . Highly recommend. Thank you kindly
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Bree on 16 Nov, 2021
5 out of 5 starsSo beautiful, I wear this chain every day!! Great quality and super fast shipping.
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Jacky on 30 Oct, 2021
5 out of 5 starsI’m SO happy with my purchase!! 😁👍🏻⭐️ Absolutely stunning ring! The cushion cut is gorgeous 👌🏻, the stones are lovely and large and the price very reasonable for what I bought. The setting is secure, so I can wear this ring daily and Fenella was super helpful answering any questions I had. Needs resizing, as I knew this ring would be a little large but I’m wearing it on my index finger for now as I don’t want to take it off! 😜 Highly recommended 👌🏻
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estebanhelena on 25 Oct, 2021
5 out of 5 starsIn love with my onyx pendant! exactly what I was looking for. The shipping was extremely fast and I’m very happy with my purchase, thanks!
About AURUMfinejewellery
For over 34 years we have been selling beautiful and affordable antique, vintage and hand made items of fine jewellery.
*Free Delivery on all items worldwide* Aurum was based in London W1 for 40 years ( the first 6 years as a jewellery workshop) until moving our retail store completely online in 2020. We are so happy that we can now connect with you, our most valued clients, on Etsy.
Shop members
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Fenella
Owner, Curator, Photographer
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Cees
Owner, Goldsmith, Designer
Production partners
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Wholesaler
London, England
Supplies items to finish my designs
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Wholesaler
London, England
Supply blanks for customising
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Caster
London, England
Caster of precious metals
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Setter
London, England
Sets stones
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Caster
Birmingham, England
Casts our model in precious metal
Shop policies
Delivery
Payment options
Returns & exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
UK
Contact us within 14 days of receipt to tell us you are returning the UNWORN goods and then return the goods within 14 days for a refund. WE WILL PROVIDE YOU WITH THE ADDRESS FOR RETURNS. You are responsible for return shipping costs. Return your item via a tracked, insured and signed for service.
Labels attached to the goods must not have been tampered with or removed or we will charge 20% wearing fee, assuming the goods have been used. Your Statutory Rights are not affected.
We will not give a full refund for any items which are not returned in the condition they were sent in. If items are lost in transit YOU would need to make a compensation claim from the Postal Authority/Courier you used.
EU and Non EU Countries
Contact us via Etsy messages within 14 days of receipt and return the UNWORN goods within 28 days of receipt for a refund. WE WILL PROVIDE YOU WITH THE ADDRESS FOR RETURNS. You are responsible for return shipping costs (Statutory Rights may exempt this). Please return your item via a tracked, insured and signed for service. Mark the envelope 'UK RETURN'. Any import duties or taxes will be deducted from the refund.
If a Label is attached to the goods it must not have been tampered with or removed. If so, we will charge a 20% wearing fee, assuming that the goods have been used. Your Statutory Rights are not affected.
Items must be returned in the same condition they were shipped to to be eligible for a full refund.
Custom and personalised orders
In general, if we have customised an item to your requirements by engraving it or sizing it ( see Sizing Details below) for instance to the finger size you have supplied etc., we are not able to offer a refund. However, this does not affect your statutory rights. We would, however, prefer to have a satisfied customer, so if there is something we can do to help we will.
Sizing details
If you supply us with a particular size for a ring or necklace etc., we will alter the item to that size. In most cases these alterations are free of charge. The item is then deemed to be customised and not eligible for a return unless your statutory rights apply. Most good jewellers can size rings or shorten chains and it may be more appropriate to have these things done locally to you. Contact us if you want to find out about our service or if an item can be altered. Please note: we are not responsible if the size or length you supply to us is incorrect or if the item does not fit correctly.
Last Posting Dates For Christmas 2021
Dec 6th - Australia, New Zealand, Greece, Portugal, Italy
Dec 8th - Middle and Far East, Asia
Dec 10th - Cyprus, Malta, Sweden
Dec 11th - Eastern Europe
Dec 13th - Czech Republic, Poland, Finland, Canada, USA
Dec 16th - Austria, Belgium, Denmark, France, Germany, Iceland, Ireland, Luxembourg, Netherlands, Norway, Slovakia, Spain, Switzerland.
Dec 20th- United Kingdom, Isle of Man, Channel Islands.
Care instructions
Antique jewellery needs special care and should not be placed in jewellery cleaning solutions etc. Some jewellery is not suitable to wear if it might get wet and in some cases perfumes and hair sprays should be applied before putting on your jewellery. In most cases antique jewellery should not be worn for sport etc. It’s best to keep antique pieces in their box. If you need specific advise for your piece please message us.
Damage caused during delivery
We carefully pack your item in a strong box in a padded envelope. Please open and inspect your item as soon as possible after receipt. If your item arrives damaged you must inform us within 24 hours of receipt. Please photograph and keep the damaged packaging as this will assist us in claiming from the carrier.
Seller details
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