AandDCreationsGlass

Unique, handcrafted fused glass landscapes.

Sheffield, England | 216 Sales

AandDCreationsGlass

Unique, handcrafted fused glass landscapes.

Sheffield, England 216 Sales On Etsy since 2014

5 out of 5 stars (41)

Announcement   I am at Barnsley Etsy fair this weekend
https://www.facebook.com/events/1273780426086854/?ti=icl

Announcement

Last updated on 28 Nov, 2018

I am at Barnsley Etsy fair this weekend
https://www.facebook.com/events/1273780426086854/?ti=icl

Debra Burrell

Contact shop owner

Debra Burrell

Reviews

Average item review
5 out of 5 stars
(41)
View all 41 reviews

Updates

Setting up for open studios. Wanting the natural light for my glass.

Tagged in this photo

About

Unique, sumptuous fused glass

We are glass artists based in Sheffield, South Yorkshire. We work with stained glass, fused glass and mosaics. We are in Exchange Place Studios, on the fourth floor. The building is on Exchange street in historic Castlegate, facing on to Victoria Quays.The Castlegate area will shortly undergo a complete transformation with the closeure of the markets and the revealing of the remains of Sheffield Castle.We produce a range of unique work that is original, unique and stylish. We create products to decorate you, your home and garden. These include fused glass, stained glass, mosaics and jewellery. We have ready made-work in stock or you can commission something specific for your own particular requirements. We also offer a range of classes. We will introduce you to the techniques required to produce your own work in whatever your chosen glass craft. All our courses are technical, hands-on, practical workshops with the aim of inspiring you to be excited and creative with the medium of glass. For full details of courses, dates, costs and art work please email, ring or look on my shop or website.

Shop policies

Last updated on 26 May, 2018

Accepted payment methods

Paypal Visa Mastercard American Express Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Send items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I will accept returns with postage costs at the buyers expense if the buyer has changed their minds.
Additional policies and FAQs
PRIVACY POLICY

This Privacy Notice is written by Debra Burrell, owner of A&DCreations, fused glass shop.

As a small business and teacher, I am required to use and keep personal data for processing orders, running courses, and doing my accounts etc, and I am required to inform you of how I both process and store personal data for A&DCreations.
 
Data collected and how I use this data

I collect the following data;

A&DCreations Etsy Shop Orders 
 
What data is processed? – Names, addresses, emails, payments, personal data such as dates and names for customised orders.

* Customised design using personal data such as dates and names, it is your responsibility to ensure that you have permission to share this information with A&DCreations , which will be stored securely and will only be use for the customer’s order only

Lawful / legal basis for recording the data – To process orders made by customers.

A&DCreations fused glass Workshops

What data is processed? – Names, addresses, emails, payments, which is collected via emails to A&DCreations, or messages on A&DCreations Facebook page.

Lawful / legal basis for recording the data – To communicate infomration with people who are instrested in my fused glass classes and to book their place.

A&DCreations Social Media Accounts - (Facebook, Instagram, Twitter)

What data is processed? - Names, addresses, A&DCreations uses social media accounts, to allow people who find us to send us messages to find out more about us, our fused glass workshops, to place orders and all information is collected through the message boxes on these sites. 

Lawful / legal basis for recording the data – To process orders made by customers, or to share information the customers request.

Payment Processing
Any payments that are made for orders, or booking workshops are processed by a third parties sites ie Etsy or Paypal.

Third Party Websites:(Etsy, Paypal, Facebook etc) These sites are governed by their own privacy statements, and A&DCreations are not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information.
 
All data I used as part of A&DCreations is viewed and processed either using my laptop which has a password system to be accessed. Or my mobile phone which is fingerprint protected. All my passwords are regularly changed and updated to and I am covered by ICO.

Date Sharing - No data is shared with any
 
Disclosure
Any data required or held by me is secure and held only by myself, and it will not be distributed to any third parties unless I have your permission or is required for for lawful / legal basis; for example, I am required to share my accounts with HMRC if they request it (please read retention of data).
 
You may request details of personal information which I hold about you and you may ask for them to be deleted, unless required for lawful / legal basis.
 
Retention of Data

I do not retain customers information any longer then required, but I will retain the following information for  accounts / HMRC

What data is processed? – Documentation required for preparing accounts for HMRC.
Data refers to – invoices, receipts, payments from customers.
Lawful / legal basis for recording the data – the legal basis for processing this data is ‘legal obligation’ because it is required by HMRC.
Data sharing – the document may be shared on request with HMRC.
Data storage – the documents will be stored securely in paper / online format.
Data retention – HMRC state: ‘I must keep records for at least 5 years after the 31 January submission deadline of the relevant tax year. HM Revenue and Customs (HMRC) may check my records to make sure you're paying the right amount of tax.
Data destruction – after the required length of time, the documents will be shredded / securely deleted.
 
All other data collected if not needed for lawful / legal basis is deleted ASAP after obtaining it if no longer required.

Data Breaches
I will be obligated to notify the ICO of a data breach within 72 hours of becoming aware of the breach. We understand the huge fines in place for failing to follow correct procedures for a breach in data.

I will make custom orders. Please email with requests for quotes.

More information

Last updated on 20 May, 2018
Frequently asked questions
Custom and personalised orders

I can make personal and custom orders on request.

Seller details
Debra Burrell
Exchange Place Studios, Exchange Place
SHEFFIELD, South Yorkshire S2 5TR
United Kingdom