AdrianaDeMatos

Wildlife Illustration & Pet Portraits

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Now open for Commissions!
Get in touch to order your very special Pet Portrait or Wildlife Illustration!

Announcement

Last updated on 28 Dec, 2021

Now open for Commissions!
Get in touch to order your very special Pet Portrait or Wildlife Illustration!

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Adriana de Matos

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Adriana de Matos

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Average item review
5 out of 5 stars
(179)

About AdrianaDeMatos

Sales 589
On Etsy since 2015

Shop members

  • Adriana de Matos

    Owner, Artist, Creator

    Welcome! I'm Adriana, an artist who lives in beautiful Scotland! I love the outdoors, woodland creatures, walking through unknown places and my cats Merry & Pippin. With my illustrations I aim to bring a little bit of our Woodlands into your Home!

Shop policies

Last updated on 09 May, 2022
Welcome to my Artwork Shop!

I am an illustrator & portrait artist focused on portraying the singularity and beauty of our animals & wildlife, and my aim is to bring the Woodlands into the comfort of your Home!

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All personalised/custom works are sent by Royal Mail with Proof of Delivery, as they are irreplaceable. In case of a lost work when shipping, you will get a full refund.
Prints, Postcards, Bookmarks and Greeting Cards are sent by Royal Mail, standard method. If your item gets lost on the way, I will promptly send you another one or, in case of an original work of art, a similar work or a refund will be provided, as agreed with the customer.

In case your items arrives damaged I will promptly request a photo of the damage to check what has happened, and proceed the same way as above - this applies only if the damage was caused during the shipping process.
Delivery
For Private Commissions (such as Pet Portraits) I use tracked services such as Royal Mail Signed For or Royal Mail International Tracked and Signed, which include Proof of Delivery. For Prints, Postcards, Cards, Bookmarks & Original drawings and paintings I use Royal Mail Standard Delivery.

Shipping times may vary, but they usually are of 1 or 2 days for the UK, 3 to 5 business days to most European Countries and 5 to 7 days to other countries - for existent stock.

For private commissions and custom work, there's an average of a 3 week period wait - If you have a specific date you'd like to have your work by, please discuss your deadline with me before placing your commission.
Additional policies and FAQs
In case of a custom made commission (i.e. portrait) the deadline for finishing the work will be discussed with the client when the commission is negotiated.

If you are a Retailer looking for Wholesale fees, you can contact me and I will send you a catalogue!