Announcement We will now be dispatching from England 2 or 3 times a week from our local post office until the autumn.
Announcement
We will now be dispatching from England 2 or 3 times a week from our local post office until the autumn.
Items
Featured items
All Items
Reviews
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Sandra L on 22 Jun, 2022
5 out of 5 starsThe color is remarkable love the colors the floss comes in will continue to purchase
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Sandra L on 22 Jun, 2022
5 out of 5 starsThe color is remarkable love the colors the floss comes in will continue to purchase
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Sandra L on 22 Jun, 2022
5 out of 5 starsThe color is remarkable love the colors the floss comes in will continue to purchase
About AiguilleAnglaise
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Harrogate, England 2012 -
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Cholet, France 2013 -
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Pexiora, France 2014 -
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Labastide Rouairoux 2014 -
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Bordeaux, 2011
Bringing you original and different items from Our World of Cross Stitch!
We started Aiguille Anglaise in 2010 from our home in the south-west of France to bring you a unique range of cross stitch, Blackwork and Hardanger designs together with a wide range of fabrics, threads, accessories and finishing items. We began with our own e-commerce shop and then started attending needlecraft shows in both France and England in 2011 to promote our range of items.
In 2010, we also launched our own range of cross stitch designs under the mark Moulin Designs. These now have their own dedicated Etsy shop.
We aim to bring you needlecraft items which may not be readily available in your LNS as we support new and up & coming designers mainly from Europe.
We hope you will find something to take your interest from Our World of Cross Stitch!
Shop members
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Mark Clarke
Owner
Chef d'Entreprise - in charge of the company and all things technical including our internet presence. Our aim is to find and bring you the unusual, unique and different in the World of Cross Stitch!
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Janet Clarke
Designer
Janet looks after stock, choosing our range of items and is also the French speaker when we attend needlecraft shows in France. She designs our own range of cross stitch designs under the brand Moulin Designs (she now has her own Etsy shop too!).
Shop policies
Our comprehensive range of products from both European and American designers ensures a choice from both market leaders and also up and coming designers.
Some kits automatically have multiple language instructions – this is indicated on the item information. We are happy to supply English and French instructions on request.
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Your right to return goods is protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. You have a right to cancel your order within 14 days after the day of receipt. Goods must be returned to us, at your cost, in their original condition and packaging for exchange or refund. We will refund your money within 14 days of receipt of order. Article 10 Directive Europeenne ecommerce
Any items that you return to us are at your own risk, therefore we strongly advise all our customers to take reasonable care when returning any items to us for example, by ensuring the goods are correctly addressed, adequately packaged, and carried by a reputable carrier. We recommend that you obtain proof of purchase, as we cannot be held responsible for goods lost in transit.
Your statutory rights as a consumer are not affected.
Payment
You can also pay us in Euro's or GBP's by Bank Transfer (please ask for details). Your goods will be held aside for you until your payment arrives.
Delivery
NOTE: For your safety international packages are sometimes checked by Customs and Security Staff on departure from England or France and arrival in your country. This can sometimes delay the delivery of your order. You are also responsible for any import taxes applicable within your country.
Additional policies and FAQs
• If I order several items is there a discount on postage? If you wish to order several items, please contact us first so that we can recalculate the shipping costs of sending the items in one package.
More information
Frequently asked questions
Are shipping upgrades available?
We post items by UK or French first class standard mail and always obtain proof of posting. If you would prefer a tracked and signed for service please ask us for a revised postage price.
If I order several items is there a discount on postage?
If you wish to order several items together our Etsy shipping profiles will automatically recalculate the shipping costs of sending the items in one package.
I haven't received my item, can you help?
We obtain proof of posting for all our items and can send you a copy to prove the item has been posted. Once posted we cannot be held responsible for any delay in receipt or on the very rare occasions when an item is lost in the post, but will be on hand to try to help you locate the item. If you would prefer your item sent tracked and signed for, please contact us.