AlexandraBoneCreates

Alexandra Bone Creations

Norwich, England

Items

 
Alexandra Bone

Contact shop owner

Alexandra Bone

Reviews

Average item review
5 out of 5 stars
(17)

About AlexandraBoneCreates

Sales 92
On Etsy since 2014

Unique and original photo cards and prints from Norfolk, England.

Shop policies

Last updated on 20 December, 2020
Hello there! Thanks for stopping by to find out more about me and my work.

I like to get out and about and enjoy the world around me. A lot of my photo work is based in and around beautiful Norfolk, England.

As well as commissioned photo work, I create art prints and gifts. I have created my Etsy shop to make these available to a wider audience.

My cards are now single use plastic free and come naked, with just an envelope and the card.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If an item is found to be damaged or faulty then please contact me to arrange returning it for a full refund. For your protection sending the item by recorded delivery is recommended, in this situation, return postage will be refunded.

Please note all photo prints are produced to order, so cannot be returned.
Payment
I accept payment by Paypal and through the direct checkout. To avoid any problems, please make sure the address you registered with for Paypal is the one that you would like your item shipped to.
Delivery
I post all greetings card orders 1st class within 3-5 business days. Very often it will be sooner than 3 working days. I always package my items securely and appropriately to ensure they reach you in the same lovely condition that I sent them to you in. Greetings cards are now single use plastic free. No cello wrappers. Photo prints can sometimes take longer to reach you, and I advise that it can take 7 to 14 days due to the printing process. Again often it will be sooner than this.
Privacy
Information I Collect
====================

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of photography, for example), if you contact me directly.

Why I Need Your Information and How I Use It
============================================
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
==================================

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
===============

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU
===============================================

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
===========

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to contact me
===================

For purposes of EU data protection law, I, Alexandra Bone, am the data controller of your personal information. If you have any questions or concerns, you may contact me at alexandrabone [!at] gmail.com.

More information

Last updated on 23 May, 2018
Seller details