AmberCharmUK
Smooth dispatch
Has a history of dispatching on time with tracking.
Speedy replies
Has a history of replying to messages quickly.
Announcement
🍃 Exceptional by Standard, Unique by Nature. Shop for the best exclusively handmade Baltic Amber jewellery.
Let's connect! Find us here:
Facebook - https://www.facebook.com/AmberCharmJewellery/
Instagram - https://www.instagram.com/AmberCharmJewellery/
Pinterest - https://www.pinterest.co.uk/AmberCharmJewellery/
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Announcement
🍃 Exceptional by Standard, Unique by Nature. Shop for the best exclusively handmade Baltic Amber jewellery.
Let's connect! Find us here:
Facebook - https://www.facebook.com/AmberCharmJewellery/
Instagram - https://www.instagram.com/AmberCharmJewellery/
Pinterest - https://www.pinterest.co.uk/AmberCharmJewellery/
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Items
Featured items
All Items
Reviews
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Andrea on 19 May, 2022
5 out of 5 starsThese earrings were a perfect birthday gift for my mum which she loved. Excellent customer service, the earrings were slightly adapted, fast delivery and amazing quality… would highly recommend.
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jennyloy17 on 14 May, 2022
5 out of 5 starsExcellent quality, speed, and customer service! I emailed this seller a question, and she responded promptly. The amber ring I ordered for my daughter’s birthday arrived in time and was packaged in a pretty green pouch and wrapped in tissue paper. I couldn’t be more pleased, and my daughter loved her gift!
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bananalarm on 14 May, 2022
5 out of 5 starsAbsolutely gorgeous, I been wearing them since they arrived! Thank you!
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Victoria on 08 May, 2022
5 out of 5 starsAbsolutely gorgeous, excellent value and quality - Services fantastic would definitely recommend this seller 😊
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About AmberCharmUK
Shop members
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Magda
Owner, Maker, Customer Service
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Marcin
Owner, Marketer, Photographer
Shop policies
Our jewellery has elegant and organic shapes, colours and is complement with sterling silver, linen or natural leather.
We guarantee you that our product is exceptional and unique.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Unfortunately due to the nature of some of the listings, none of the personalised or custom-made jewellery can be returned.
Once your return is received and inspected, a full refund of the item/s worth minus fees** will be processed only if the product will be in a re-sellable condition (no chips, scratches, perfume smell or broken bits). Products that have been modified by another 3rd party jeweller or abused will not be accepted for exchange or refunds.
Returning purchases is at the customer’s expense (except where the item is faulty or defective, or is dispatched in error by us) and must be sent by tracked post. Where an item has been delivered with defects, Royal Mail will require photos of the original packaging.
Please, remember that product may be a bit different from images because the shapes and sizes of stones may vary. We have made every effort to convey the items as accurately as possible. Products have been described with sizes and lengths where appropriate and accurate colour options. Gemstones are made individually – every amber has a unique structure, tone and texture. Colours and images may vary slightly according to the device/monitor that they are viewed on.
*Please note, due to a very bad experience with selling natural jewellery to Asia and not receiving them in the same condition, we will not accept returns for items sent to/returned from China (incl. Hong Kong).
**Only the price of the item will be refunded minus shipping and duty/tax fees. Where shipping wasn't upgraded, the deduction is as per standard Royal Mail pricing table (2nd Class Signed For, Tracked 48 and Guaranteed 1pm): https://www.royalmail.com/current-postage-prices
Payment
Delivery
We won’t ship to PO Box addresses due to item protection. It is a buyer responsibility to arrange for the collection of item(s) that were not able to be delivered due to the availability of the signatory. Items returned to us as not collected from the local sorting office or not paid appropriate tax or duty fees can be re-delivered at your cost. If items are returned to us we will aim to contact you within 2 working days to arrange redelivery unless you contact us first.
Shipping is charged on a flat rate basis regardless of the weight of your parcel but methods are dependent on the item(s) you purchase and the destination of your order.
We provide FREE delivery to any address in the UK. For orders below £110, your items will be shipped using Royal Mail 48 service, and for orders above that amount, we're using Guaranteed delivery by 1pm. There is an option to upgrade the shipping available at the checkout.
International deliveries are sent using signed/tracked delivery.
We are able to deliver anywhere in the world using Royal Mail International services. Any tax and duty costs payable outside of the UK are the full responsibility of the customer.
Please be aware that the stated delivery dates are an Etsy estimate only and do not guarantee your order will be delivered on that date. Please also note that Royal Mail allows from 10 (UK) to 25 (International) working days for delivery before an item is classed as missing. If your item hasn't been received by this time please contact us.
All jewellery goes through strict quality control before shipping.