AntidoteLatex

I am Jennifer and I am the owner, Designer and data controller for Antidote London Latex.

My contact details are: jennybrawls@hotmail.com

What information do I collect>?
I collect information in regards to your order and to make sure that we have the correct information to complete the required order such as size information.

I collect:
• Your name
• Username and Etsy profile
• Relevant measurements for the garment to be constructed
• Colour/style of the item you have ordered
• Your address in order for me to post out the finished garments

How do I use the information?
The information which is held on the Etsy site, is mainly via messages between the customer and myself and also on the ETSY order form. The information is only used to complete your order and for no other reason. Most of the details are not extracted from the ETSY site apart from measurements when I am working out a new pattern and the address to then post the item once completed.

If I ever require further details to make your order I will general contact the customer via the ETSY message system.

What is our lawful basis for using your data?
Purely to complete your online order and for no other purpose.
If you wish to cancel an order or withdraw your consent then you can contact myself via the ETSY messaging system or alternatively on this email address: jennybrawls@hotmail.com

Sharing information
On purchasing an order I will use your address detail and provide them to my courier company (generally MyHermes) so we can both have the option to track the parcel and ensure it is delivery according to my delivery options.

I do not share or provide any information received to other companies and businesses unless required to do so by law.

Sharing data outside the EU?
I do not share data or work with any companies outside of the EU.

Retaining your information
I will need to keep a record of the information you have given in order for me to complete your order, the information received will not be retained for any longer than is necessary.
For my accounts, I keep a record of your order to provide to HRMC for accounting purposes only and is stored for 6 years as is required by law.

Your rights
Under data protection law, you have the following rights in respect of the information we hold about you.
You have the right to access the information which I hold about you and you can contact us to request a copy of this. You can make this request by emailing: jennybrawls@hotmail.com
If you do not think that the information we hold about you is correct, or you think that we do not have all the information which we should have about you, you can request that we rectify the information so that it is correct and complete.
You can request that we erase the data which we hold about you, or that we restrict the way that the data is used. This means that we will store your data securely, but it will not be processed in any way.
If you object to the way we have processed your data, please contact us to tell us why.
Once we have received your request for us to do any of the above, we will contact you within 30 days either to confirm that we have carried out your request or why we have not. In some cases we will not have to process your request, or will not be able to. We will still contact you within 30 days to explain to you why we believe this is the case.
If you feel that your data has been used inappropriately, you should contact myself directly.

Security
I have security such as Anti-virus software in place in order to ensure your data is stored securely, although most data is not extracted from the ETSY site.

Changes to our privacy policy
We will occasionally update this Privacy Notice. We will tell you about these changes by posting a notification at the top of the ETSY page.

Contact us
If you have any questions about our privacy policy or the data we hold about you, please contact us:
• By email at jennybrawls@hotmail.com
• Write to us at DPO, Antidote London Latex, 39B Melfort Road, Thornton Heath, CR7 7RS
• Or call us on 07854805466