ArtOfGraemeNeilReid

The Art of Graeme Neil Reid

Dunfermline, Scotland · 46 Sales

ArtOfGraemeNeilReid

The Art of Graeme Neil Reid

Dunfermline, Scotland 46 Sales On Etsy since 2015

5 out of 5 stars
(20)
Graeme Neil Reid

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Graeme Neil Reid

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Reviews

Average item review
5 out of 5 stars
(20)
View all 20 reviews

Shop policies

Last updated on 17 May, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
UK buyers have the right to return products within 14 days after receipt of goods. If for some reason you are not satisfied with your purchase, please contact me as soon as possible. Returned items must be sent in the condition that it was originally shipped and by the same level of service and insurance. As soon as it is received by me, I will generate the refund. Please kindly note that postage will not be refunded.

No Returns accepted for International orders. Please make sure you read the item description carefully before purchasing.

If your purchase is damaged during shipping please contact me immediately. Please send multiple photos of both the damaged package and the damaged contents. All of my items are sent insured and this will allow me to begin the process of claiming on the damaged goods. I will keep you informed on the process and may ask you to return the packaging and goods. I will be happy to issue a refund by PayPal. Depending on the circumstances and depending on your preferences and Etsy guidelines, I'll make sure I take care of the problem to your 100% satisfaction.
Shipping
All UK original art orders will be sent Royal Mail Signed For or Special Delivery or other suitable tracked courier service, all with appropriate insurance and FREE.

International Orders - All International sales must be tracked, insured and signed for on delivery by the customer. Please be aware that I am not responsible for any delays in International posting and that orders cannot be cancelled once the item is shipped. International customers might also experience customs related delays and possible import and customs taxes within their country, I am not responsible for any customs and import taxes, such taxes are the responsibility of the buyer/receiver.
Additional policies and FAQs
Do not hesitate to Etsy 'convo' me or email at gnreid [!at] gnreid.co.uk if you are not sure about something or with any questions you may have.

All the products in my shop are copyrighted © Graeme Neil Reid.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Graeme Neil Reid, am the data controller of your personal information. If you have any questions or concerns, you may contact me at gnreid [!at] gnreid.co.uk. Alternately, you may mail me at:

Graeme Neil Reid, 60 Scotland Drive, Dunfermline, Fife, KY12 7TP, Scotland.

More information

Last updated on 16 May, 2018
Seller details
Graeme Neil Reid
60 Scotland Drive
DUNFERMLINE, Fife KY12 7TP
United Kingdom