AshkalJewelry

Bold & Modern Stainless Steel Jewelry, USA

Pennsylvania, United States | 21405 Sales

AshkalJewelry

Bold & Modern Stainless Steel Jewelry, USA

Pennsylvania, United States 21405 Sales On Etsy since 2010

5 out of 5 stars
(5007)

Announcement   FREE DOMESTIC SHIPPING on $40+ orders. No coupon needed.
All orders placed by DECEMBER 16 will ship in time for Christmas delivery!


Follow us on Instagram @ashkaljewelry and get to see new designs, work in progress photos, exclusive coupons and giveaways!

Please note that processing times change depending on our order load. Our current processing time for EARRINGS-only orders is 1 to 3 business days! Everything else ships between 4 to 5 business days (not counting weekends). If your order contains both earrings and rings, then you can expect it to ship between 4 to 5 business days.

If you need something on a specific date, please contact us via Etsy Conversation or Email and we will try our best to work around your dates!

Please read our shop policies here:
https://www.etsy.com/shop/AshkalJewelry/policy

Feel free to contact us for any inquiries. We will promptly get back to you on any questions, concerns, suggestions or custom requests.

Thank you for visiting!

Announcement

Last updated on 14 Dec, 2018

FREE DOMESTIC SHIPPING on $40+ orders. No coupon needed.
All orders placed by DECEMBER 16 will ship in time for Christmas delivery!


Follow us on Instagram @ashkaljewelry and get to see new designs, work in progress photos, exclusive coupons and giveaways!

Please note that processing times change depending on our order load. Our current processing time for EARRINGS-only orders is 1 to 3 business days! Everything else ships between 4 to 5 business days (not counting weekends). If your order contains both earrings and rings, then you can expect it to ship between 4 to 5 business days.

If you need something on a specific date, please contact us via Etsy Conversation or Email and we will try our best to work around your dates!

Please read our shop policies here:
https://www.etsy.com/shop/AshkalJewelry/policy

Feel free to contact us for any inquiries. We will promptly get back to you on any questions, concerns, suggestions or custom requests.

Thank you for visiting!

Ashkal Jewelry

Contact shop owner

Ashkal Jewelry

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About

Towards a dream

Ashkal Jewelry is run by husband and wife duo Elias & Rima. We enjoy the care and attention that goes into every step of the process and continuously strive to perfect our craftsmanship, promising quality and aesthetics. All the work gets done in our in-house little workshop in the outskirts of Philadelphia.
Our main inspiration is geometry, texture and simplicity. We have worked with several metals and finally decided to focus on just one (our favorite), stainless steel.
Running our own little business has changed our perspective of the world. We are thankful for having the opportunity to do what we love. It is a truly unique experience of constant learning, hard work and determination.

Thank you for visiting and supporting real handmade!
Huge thanks to Etsy :)

Around the web

Shop members

  • Elias

    Owner, Designer, Creator

  • Rima

    Designer, Customer Service

Shop policies

Last updated on 15 October, 2018
****************

Hello and thank you for visiting!


~~~~~~~~~ RING RE-SIZE~~~~~~~~~~
Ring resizing is simple and free of charge. The buyer is only responsible for the shipping fees to send it back and forth.

Please read the following instructions carefully:

- Use the printed ring sizer (found inside the flyer sent with your order) to figure out your correct ring size. If you need help measuring, please don't hesitate to contact us.

- Send the ring back to the return address below (if you're in the US, please ship with USPS since other carriers do not deliver to PO boxes):

Ashkal Returns
PO BOX 995
Lansdale, PA 19446
USA

- As soon as you ship the ring back, please purchase the listing below.
www.etsy.com/listing/434588729/shipping-fee-for-ring-resize
This listing covers the shipping fee for us to send the RESIZED ring back to you.
Once in your cart, make sure you leave a note in the "note to seller" box with details about the ring resize. For example, "I'm sending back 1 ring for resize. I purchased a size 9 however I need a size 8 instead."

- Once we receive the package, the ring will be resized and sent back to you within a couple of days. You will receive a shipping notification + tracking number via email.

If the ring was a gift and you do not have an order/invoice number, please contact us and we will let you know how to go about the resize.

Please don't hesitate to contact us with any questions or concerns!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If for any reason, you are not happy with your order, please contact us within 5 days from delivery.
Returns are made for a full refund (less shipping fee), should the item be sent back in its original condition.

If you would like to exchange or resize a ring, please scroll up to read the Ring Resize section.
Shipping
Please note that processing times change depending on our order load. Our current processing time for earrings is 1 to 3 business days, for rings it is between 3 to 5 business days (not counting weekends).

You will receive a shipping notification and tracking number by email as soon as the package is shipped.

***We ship with USPS***

DOMESTIC SHIPPING (USA)
You may choose from the following options:

- First Class mail (takes an average of 3 to 5 business days from ship date to delivery date)

- Priority mail (takes an average of 1 to 3 business days from ship date to delivery date)


INTERNATIONAL SHIPPING
On average, it takes between 5 to 15 business days for international orders to be delivered. It is possible for some packages to be delayed in transit, which is beyond our control. If the tracking information does not update after 2 to 4 weeks and you have not received your order, please let us know.

IMPORTANT!! Please keep track of your package! If the tracking information shows that the package is in your country, but it has not been delivered, it may indicate that you're required to collect it from your local post office.
:::::All packages are sent with USPS from the United States, however, once outside US territory, each package is transferred to the national post of your country.:::::

****Tracking messages such as "attempted delivery - addressee being notified" usually indicate that you need to visit your local post office (as explained above) and in some cases, you may have to pay for CUSTOMS fees.****

CUSTOMS FEES ARE TO BE PAID BY THE BUYER. We are not responsible for any applicable fees that your parcel may be subject to.
PLEASE FAMILIARIZE YOURSELF WITH YOUR COUNTRY'S CUSTOMS INFORMATION BEFORE MAKING AN INTERNATIONAL ORDER.

If you have any questions, please feel free to contact us!

More information

Last updated on 15 Oct, 2018
Frequently asked questions
HOW DO I MEASURE MY RING SIZE?

For most accurate results, we recommend that you purchase our ring sizer.
► www.etsy.com/listing/222666058

You may also watch the video we created showing instructions on how to measure your ring size at home.
► VIDEO instructions: youtu.be/bk_lH0PsStI

Please know that the above technique is very useful but has some room for error if done incorrectly. We advise that you measure more than once to confirm the result.

Please contact us if you need any help or have questions.

ARE YOUR RINGS ADJUSTABLE?

Since our rings have an open back, they are a bit adjustable. Your ring will be made with almost no gap at the back. This will allow you to make it a little bigger. However, you will not be able to make it smaller (since there is barely any gap to allow tightening).

SHOULD I CHOOSE A BIGGER RING SIZE WHEN ORDERING A WIDE RING?

No, Please select your true US ring size and we will take care of adding the necessary ease for a comfortable fit.

WHAT HAPPENS IF I CHOOSE A WRONG SIZE?

We strongly recommend you know your ring size before placing an order. To rule out any guessing, please purchase our ring sizer: www.etsy.com/listing/222666058
If you happen to order a wrong size, we can have it resized or exchanged for you. However, please keep in mind that the buyer is responsible for all shipping charges to send the ring back and forth.
For more information, please read the ring-resize section in our shop policies: www.etsy.com/shop/AshkalJewelry#policies

HOW LONG WILL IT TAKE TO GET MY ORDER MADE?

Our current processing time for earrings is 1 to 3 business days (not counting weekends). Processing time for rings is between 3 to 5 business days. All our pieces are MADE-TO-ORDER.
Processing time is the time we need to make/process your order (from the day you place the order until the day we ship it). It excludes the shipping time, which differs by destination.

WHAT MATERIAL IS YOUR JEWELRY MADE OF?

All our jewelry is made from high quality 316L STAINLESS STEEL
* Never tarnishes
* Does NOT leave your skin green
* Very sturdy
* Hypo-allergenic
* Lightweight

All our earring posts are made of SURGICAL STEEL (which is technically a type of stainless steel). It is one of the best choices for those with very sensitive ears.

Due to its sturdiness, aesthetic appeal and high resistance to corrosion, stainless steel makes our jewelry ideal for everyday wearing. Our rings will not bend out of shape with long heavy wear. None of our jewelry is plated, which means it will not fade or chip over time.