Returns Policy.
Custom made orders or items customised on request are not returnable.
Returns must be received by me within 7 days of the customer’s receipt of the item (I send by Signed-For mail to track a delivery date). The hat, its box and any other items received must be returned completely unused and undamaged. The items will be inspected upon return. Any signs of use, including traces hair products or scent, will cause a refund to be declined and the item will not be returned to the customer until further postage payment is paid.
NOTE* No postage costs, customs fees or duties will be refunded.
Items returned are sent at the buyer's risk, so I advise that you to return by Signed For mail, with added postal insurance to cover the full value of the contents, so you can check that it has arrived back or can claim from the Post Office if it fails to be delivered. Package your return carefully.
Refunds will be issued via PayPal within 7 days of receipt, after the returned item has been inspected and acceptable condition confirmed.

This Returns Policy may be subject to change, so always check my Returns Policy before each purchase.

Paypal payments are preferred but I will also accept personal cheques or postal orders from UK customers. Items are sent once money has been received or cheques have cleared.

UK deliveries are sent by FIRST CLASS RECORDED as standard but if item is required faster, SPECIAL DELIVERY is available upon request.

INTERNATIONAL deliveries are via AIRMAIL- INTERNATIONAL SIGNED FOR These services are provided by Royal Mail http://www.royalmail.com

EUROPE - Airmail - International Signed For - approx. 1 week delivery time. Some Non EU Countries - please allow up to 2 weeks.)

REST OF WORLD - Airmail - International Signed For - allow up to 2 week delivery time (dependant on Customs - can occasionally take longer)