This Privacy Policy describes how and when I collect, use and share information when you purchase an item from me, contact me, or otherwise use my services through etsy.com or its related sites and services.
This privacy policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy privacy Policy to learn more about its privacy practices.
1. Personal Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you are ordering.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
–as needed to provide my services, such as the I use your information to fulfil your order, to settle disputes, or to provide customer support
–when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list (I don’t currently have one, but may in the future)
–if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchase if required by tax law
–as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights and interests, such as 1) providing and improving my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
–Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
–Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
–Compliance with laws. I may collect, use, retain and share your information if I have a good faith belief that it is reasonable necessary to:
a) respond to legal processes or to government requests;
b) enforce my agreements, terms and policies;
c) prevent, investigate, and address fraud and any other illegal activity, security, or technical issues;
d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time: 5 years
5. Transfers of Personal Information Outside the EU.
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I need to transfer information about you outside of the EU, I will rely on privacy shield as the legal basis for the transfer and only use services which are privacy shield certified.
Currently I am not storing your data on the cloud or through any third- party hosting services, your data will be held by Etsy and I will store a physical copy in a locked filing cabinet, it will be shredded after 5 years.
6. Your Rights
If your reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reason) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Eleanor Coutts, am the data controller for your personal information. If you have any questions or concerns, you may contact me at attieanddora@hotmail.com.
