AubergineFox

The Home of Druzy Jewellery, Accessories & Stationery

Southampton, England · 2750 Sales

AubergineFox

The Home of Druzy Jewellery, Accessories & Stationery

Southampton, England 2750 Sales On Etsy since 2014

5 out of 5 stars
(670)

Announcement   ☆ Free shipping on all UK orders over £25 with code 'FREESHIP25' ☆

Aubergine Fox specialise in creative design and gifts inspired by nature, colour, woodland critters and all things vintage, with an added contemporary twist. We are one of the UK's leading crystal and gemstone jewellery suppliers; we ensure each and every stone is of the highest quality. Here you can find our original twig pencil designs, druzy necklaces, ceramic animal jewelry and hand illustrated notebooks.

All products are lovingly made by Katie and Eloise in England using supplies sourced across the globe, under the close supervision of their cat Darcy.

We hope you like our store!

Keep an eye on 'DEALS + EXTRAS' for all current promotional offers.

You can see more at: www.auberginefox.com

Announcement

Last updated on 18 Jun, 2017

☆ Free shipping on all UK orders over £25 with code 'FREESHIP25' ☆

Aubergine Fox specialise in creative design and gifts inspired by nature, colour, woodland critters and all things vintage, with an added contemporary twist. We are one of the UK's leading crystal and gemstone jewellery suppliers; we ensure each and every stone is of the highest quality. Here you can find our original twig pencil designs, druzy necklaces, ceramic animal jewelry and hand illustrated notebooks.

All products are lovingly made by Katie and Eloise in England using supplies sourced across the globe, under the close supervision of their cat Darcy.

We hope you like our store!

Keep an eye on 'DEALS + EXTRAS' for all current promotional offers.

You can see more at: www.auberginefox.com

Aubergine Fox

Contact shop owner

Aubergine Fox

About

Orange and purple. It's a good combination.

"Aubergine Fox symbolises us. One red headed, fiery Psychology graduate and one purple headed, fantasy-prone creative. With a mutual passion for all things beautiful, it began from there."

"Having always loved to support small, independent businesses, one day I realised - what's stopping me? Being able to share our creations around the world and know that somewhere, someone is enjoying what we worked hard to create - that is the embodiment of satisfaction."

Aubergine Fox is a creative brand lovingly made here in the UK using supplies sourced across the globe, forming a wondrous and eclectic trove of goodies. Anything inspired by nature, vintage and colour, and we're there!

We mostly specialise in jewellery, stationery and accessories, but we also regularly offer OOAK handmade pieces for the home and otherwise.

Our store is best known for our unique twig pencil designs, and we are proud to be one of the first to work with druzy crystals in the United Kingdom.

To find more, visit our website at www.auberginefox.com.

Shop members

  • Katie

    Owner

    I'm Katie. I'm in charge of making, marketing, customer service, design and photography here at Aubergine Fox. When I'm not busy creating new pieces, I love to spend my time visiting new places and cuddling our cat, Darcy.

  • Eloise

    Owner

    I'm Eloise. I take the lead in shipping, creating and being an all-round assistant for Aubergine Fox. In my spare time, I love nothing more than playing games, drawing or watching a good movie!

  • Darcy

    Top Cat

    I'm Darcy. I supervise everything that happens at Aubergine Fox. This includes growling at the postman and scrunching my nose up at the smell of paint. In my spare time, I enjoy eating lettuce and catching the elusive red dot.

Shop policies

Last updated on 25 June, 2017
Hello, and welcome to our Etsy store! Thank you so much for taking the time to visit.

Don't be afraid to drop us a message - like what you see but you're after something different? Want to create something a little more personalised? We can offer custom orders and will work with you to create a unique and one-of-a-kind design you can literally take charge of.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
REFUNDS:
We take great care to ensure that each of our pieces are accurately depicted in our website photos and descriptions. However, please note on occasion some items may differ slightly to those seen on our site, due to each item being unique.

We hope that you love your product, but in the event that you find yourself unhappy with your new item or simply change your mind, we are happy to offer you a full refund (excluding postage fees), upon the agreement that the item is returned to us in its original condition and original packaging within 14 days of purchase. We reserve the right to not refund your item, if it is not sent back to us in its original condition.

All sale items are final and non-refundable.

To arrange a return please email us or message through etsy with your full name, email address, order date and order number including a description of the problem. We aim to get back to you within 48 hours. Alternatively, we have an email address at: auberginefox [!at] gmail.com. Don't worry! This is just so that we can make sure you have all the right address information and we know to expect your package.

Please note we do not accept returns, faulty goods or exchanges without prior agreement, so please ensure to email us first with the above information and wait for confirmation and address details before sending a return.

Return postage is at the customer’s expense. Please ensure then that sufficient postage is paid for on your returning item, as we are unable to accept returns which do not adhere to this. We recommend that you obtain proof of postage and ideally recorded delivery for your returning item as we cannot be held responsible for items which do not reach us.

Please try to include a slip with your return containing your full name, order date and the name of the product you are returning to help us process and refund your order faster. However as returns are discussed in advance, don't worry if you forget or are unable to.

FAULTY ITEMS:
In the event of receiving an item you deem to be faulty, we would kindly ask that you email us within 7 days of receipt of purchase, with photos that clearly show the damaged item. A repair will be offered in the first instance on any damaged items. If a repair cannot be made, a replacement piece will be issued. If a replacement cannot be sent, we will offer you a full refund.

To contact us regarding a faulty item, please message through etsy or at auberginefox [!at] gmail.com.
Payment
PAYMENT:
We accept Paypal and most major credit and debit cards.

IMPORT DUTIES:
Customs policies and import duties differ from country to country. Unfortunately, we will not know if items ordered by our customers will be subject to import duties, as they are only charged once the parcel reaches its destination country. If your parcel does incur an import charge, this must be paid for by you, the recipient of the parcel.

CANCELLATIONS:
We are happy to cancel and refund your order at any time, providing it has not yet been shipped. Once it has been posted, it will be too late for us to do this. However, you are welcome to arrange a return if you change your mind. Please check our Returns section for more information.
Shipping
PRIMARY SERVICES:
- Royal Mail 1st or 2nd class, no tracking.
- We retain proof of postage.

Shipping may vary depending on cost of sending. Second class is more economical, allowing us to offer you lower postage rates!

If for whatever reason you would like us to post your item sooner using a different service, please feel free to contact us and we will try our hardest. However, please be aware this may cost more!

UPDATE: All our listings now have special delivery and first class upgrades for UK orders built in.

After your order has been shipped, you will receive an email from us via Etsy to inform you your item is now on its way to you. If you are worried you have not received a shipping email from our store, please check your junk mail. If a message does not show up there, please do not hesitate to email us via Etsy and we will send you all the necessary shipping information. Tracking numbers can only be provided if a shipping upgrade is purchased, unless otherwise stated.

We endeavor to ship your items out either same day or the following day, although this may take up to three to four working days. Some items may take longer, particularly custom made or personalised items.

All items are packaged securely and safely.
Additional policies and FAQs
FOR FURTHER INFORMATION:
We are happy for you to contact us via Etsy or if you wish to email us directly, send an email to: auberginefox [!at] gmail.com

If you have any questions, please don't hesitate to contact us.

We hope to see you again soon!

More information

Last updated on 02 Jun, 2017
Frequently asked questions
Care instructions

The majority of our costume jewellery is made from metals plated in gold and silver. To increase longevity, please avoid contact with water and moisture. Do not wear whilst showering, swimming and avoid contact with any lotions or perfumes.

All of our wood brooches and jewellery can be cleaned up with a soft, dry cloth. Please take care to keep wood pins dry, and keep acrylic pieces in a safe place away from anything that could scratch the surface.

Seller details
Katie Prest
Vale Drive
SOUTHAMPTON, Hampshire SO18 4SX
United Kingdom