Babahoot

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Personal information I collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (the name to embroider or address to send a gift to). I mainly access this through the ETSY website and so do not download it, but print out the order details on paper and cut out the mailing address to affix to the parcel. However, I do download order details to keep my accounts. I used to include your details in the spreadsheet I sent to my accountant, but since 2017/18 tax return I delete all personal info before sending the accounts to my accountant to prepare tax returns. I don’t maintain a marketing list so will not send you details by email or post of new Babahoot products and do not hold your or your recipients details in a marketing list. You can see updates about my products on my babahoot Twitter, facebook or instagram pages or of course by following Babahoot on ETSY and seeing shop updates. A quick way to get to my Etsy shop is to go to www.babahoot.com which directs you straight to my ETSY page.

I receive emails when you make a purchase from my shop or you send me a query. This helps me see you need something even when I am not logged into ETSY so I can respond quickly. I aim to delete these emails after 3 months as generally we have completed the order or request in this timescale. I will not keep them for more than a year.

When you send me a lovely photo of someone wearing the item I have made you, I will ask your permission to use this to promote Babahoot. I will not use it unless you say I may. It is much appreciated when you do as a picture of a happy customer is lovely for me to recieve and if I can share it, it gives confidence to other people who are thinking of choosing Babahoot products.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years ( to enable me to show Inland Revenue if asked to justify entries in my accounts).

I don’t transfer data outside Europe.

Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Theresa Barlow, am the data controller of your personal information. If you have any questions or concerns, you may contact me at babahootinfo@gmail.com. Alternately, you may mail me at: Theresa Barlow, Ford Cottage, Ford Street, Wigmore, Herefordshire. HR6 9UN