Bakersbakes

Baker's Bakes

Bournemouth, England 16 Sales On Etsy since 2014

0 out of 5 stars (4)

Bakersbakes

Baker's Bakes

Bournemouth, England | 16 Sales

Natasha Diamond

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Natasha Diamond

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    Announcement    Welcome to The Diamond Baker, formerly Baker's Bakes. My name is Natasha Diamond and I make imaginative and creative sugar art for cakes and cupcakes. I am making more and more fondant characters and designs every week, however, if there is an item you would love to have made, contact me for a custom order. Thank you for taking a look, pop back soon!!

    Announcement

    Last updated on 01 Aug, 2016

    Welcome to The Diamond Baker, formerly Baker's Bakes. My name is Natasha Diamond and I make imaginative and creative sugar art for cakes and cupcakes. I am making more and more fondant characters and designs every week, however, if there is an item you would love to have made, contact me for a custom order. Thank you for taking a look, pop back soon!!

    Reviews

    No reviews in the last year
    • sam franceschi on 30 Oct, 2015

      5 out of 5 stars

      The toppers I received were absolutely fantastic! Everything I had imagined and more! Great communication and the shipment was really fast. I cannot thank bakersbakes enough! I am over the moon and proud to have this on a wedding cake! Superb!!! :)

    • Beckee on 02 Sep, 2015

      5 out of 5 stars

      Amazing :) I couldn't be happier with them x postage was quick and the seller is lovely x highly recommend :) and packing was really good too :)

    • Inactive Etsy Member on 14 Aug, 2015

      5 out of 5 stars

      The custom made cake topper figurines are perfect and even better than I could imagine! Many thanks!

    • Tagoe Brooks on 08 Jul, 2015

      3 out of 5 stars

      Close match to us with outfits spot on, although the skin tone was a little darker than mine. Arrived well packaged, however the groom's head was beginning to crack but we managed to salvage it! All in all, a lovely personalised product at a very reasonable price, this is something we can cherish forever!

      Natasha

      Natasha responded on 18 Jul, 2015

      Hi, really sorry you were not 100% happy with your figures. Skin tone is a tricky one, as trying to get the perfect shade using photos and the variation in computer screens is difficult to get perfect. It's a real shame the grooms head suffered a bit in transit, I'm glad you managed to fix it ok. If we had had a little more time I could have happily had it back to mend it for you. Thank you for your kind comments about the outfits and the price and I hope you had a lovely wedding day.

    Shop policies

    Last updated on 01 August, 2016
    Welcome to Baker's Bakes. My main aim to make unique and beautiful sugar creations that are 100% handmade.

    Due to the nature of the material and that all purchases are made to order, please bear in mind that drying time alone takes approximately 3-5 days.

    Custom orders are very welcome. I want to give your item my full attention, so please allow up to 3 weeks (dependant on size) for the item to be ready for shipping.

    If you like the look of one of my listings, but you would like a slight variation in colour etc. please don't hesitate to ask.

    To give yourself an idea of the other kinds of sugar art I can produce, take a look at my website www.bakersbakes.co.uk

    Accepted payment methods

    Returns and exchanges
    As all purchases are handmade to order, returning the item is not possible. However, if it arrives damaged, a full refund will be returned.

    Each case will be assessed individually. If the sugar work it partially damaged, there may be a way for me to give details on how to repair it for the event in addition with a partial refund.

    In the instance of a damaged product, please send me images of both the item and the packaging (if there is visible damage) to allow me to assess the situation.

    If you are returning a damaged item, please package in all original packaging.

    Refunds on cancelations will depend on the time already spent on the item and the ingredients used. Please be prepared to pay a partial refund.
    Payment
    PayPal payment is the preferred and easiest method of payment.
    Other methods of payment may be possible, please contact me for details.
    Delivery
    Please allow 1-2 weeks for making/drying before they can be shipped. To keep the cost of delivery down for my customers, I send items via 2nd class post, however, if requested, I can send 1st class for an additional cost.
    Additional policies and FAQs
    My items are packaged to the best of my ability using a plastic airtight container, packaging materials and an exterior box.

    Please do not store items in the fridge. The fondant does not cope well in humid/damp conditions so it is best stored somewhere dry and not in direct sunlight (due to colour bleaching).

    Due to the nature of the product and that each one is handmade to order, please allow for very slight variations in the finished item i.e. painted flowers may very, gum paste flowers may have adjusted colouring compared to photograph etc.