CandyMedusa

Lovely things for lovely people

Brighton, England | 55 Sales

CandyMedusa

Lovely things for lovely people

Brighton, England 55 Sales On Etsy since 2015

5 out of 5 stars
(12)
Candy Medusa

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Candy Medusa

Shop policies

Last updated on 06 November, 2015
I put a lot of time, effort and passion into my work, and want you to be delighted with your purchase. I love customising things to order, so if you're after something a little different to the items listed, just let me know and I'll see what I can do for you.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I try to describe every item as well as possible, with lots of photographs and details, but do get in touch if there is anything you need to know before making your purchase, as I want you to love it as much as I do.

Due to the nature of my pieces, I cannot accept returns or issue refunds, except
in the unlikely event that your item arrives damaged, is incorrect, or does not arrive at all. If this happens, please let me know, and I'll do all I can to make things right as quickly as possible.
Shipping
I'm based in the UK and ship the majority of items to worldwide destinations.

Your items will be lovingly and securely packaged for their journey and guaranteed to reach you in perfect condition.

In order to keep your postage costs low, I use regular mail / airmail as standard. If you would like tracking or express delivery, please contact me for a quote.

Please also note that overseas buyers are responsible for any and all duties, taxes, and customs charges that may be incurred.

The length of time it will take your item to reach you once it has been dispatched will depend on where in the world you are - within the UK delivery is typically a day or two after dispatch, international airmail is typically 3-5 days in transit for Europe, 5-10 for the rest of the world. If you are outside the UK, it may take time to clear international customs. The anticipated time from you paying for your items until dispatch is shown in each listing, and is longer for items that are made to order.

If you need your item by a specific date, please use the Contact button in the menu to make an enquiry before making your purchase, to ensure that it is a possibility.
Additional policies and FAQs
I'm happy to undertake commissions and make custom orders, I'm also always interested in gallery representation, licencing, and some of my items can be supplied wholesale, just get in touch for further info