BlaucelStore
Top shop for gifts.
Buyers bought gifts from this shop and gave them 5-star reviews!
BlaucelStore is taking a short break
Reviews
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Laura Trif on 13 Nov, 2022
1 out of 5 starsI was supposed to receive it on the 12th of November, bit i didn't even get a dispatch email and the seller is not replying to my messages...very disappointed
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juliwan on 05 Nov, 2022
1 out of 5 starsNever arrived, no communication from seller. Had to go via Etsy for a refund.
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Paula on 03 Oct, 2022
1 out of 5 starsI was charged for this item a month ago and never received it. And the seller won’t respond to my messages about it.
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leeprof on 24 Sep, 2022
1 out of 5 starsNever arrived, never responded to me, Etsy had to issue me a refund.
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Elspeth on 26 May, 2022
1 out of 5 starsSadly my order never arrived - there was no contact from the shop owner despite sending messages. I requested help with my order and Etsy issued a refund quickly.
Katia responded on 06 Jul, 2022
Hi Elspeth, Huge apologies for not having contacted you earlier. I've been having issues accessing my Etsy account for the past couple of months and wasn't able to arrange any of the orders or contact any customers. I see that Etsy managed to issue a refund for the order. Let me know if there's anything else I can help you with. And again, big apologies for the hassle. Have a lovely week! Katia
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digiovannimariagrazi on 10 Oct, 2022
1 out of 5 starsI never received the article and they never replied to my email.
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Ellie on 10 Nov, 2022
3 out of 5 starsThe mug itself is great quality and looks just like the picture! The ordering process was a bit complicated. The mug wasn't shipped out at first, and then started to close in on the date it was supposed to arrive, with no progress on being shipped at all. I contacted the seller asking for a possible refund or update on what was going on and finally got a reply about 2 weeks later, the mug was shipped out a few days after that and finally arrived to the person I gifted it to. The seller apologized and I appreciate the effort they went to in making sure it was delivered. They did mention issuing a refund as an apology, but I never noticed any money back. Great mug quality and design, just was a bit of a mess in delivery. Just keep this in mind if you plan on gifting one of these mugs! Hope things can work out for this shop though!
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About BlaucelStore
Etsy automatically translates most text on the site to your preferred language.
See in original language
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This is my "castle". Here, I spend most of my day testing new ideas & creating new designs. -
I find the inspiration for my designs in nature, and living up here in Scotland is the best playground for it.
Designer & illustrator. Nature lover. Following my passion.
Shop members
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Katia De Juan
Owner, Designer
An illustration and product designer based in Inverness. Love wandering around in the forest and exploring outdoors whenever possible.
Production partners
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Beebombs
United Kingdom
Beebombs are fully handmade locally in Dorset by a family business.
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Doe a Deer
IA, United States
Produces beautiful handmade products inspired in love, life, and joy.
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Enammo
Europe
Enammo are the manufacturers that create top quality enamel products and print my designs to create our beautiful enamel mugs.
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Printful
Europe
A print-on-demand and shipping service for small online retailers. I design everything and they print it on the products and ship them.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
These enamel mugs are more expensive than others on Etsy. Why is that?
Most enamel mugs are produced by POD companies using mugs with just one coating of enamel, and using a sublimation method, which consists in transferring the print using a heat press at 200º C degrees. While this allows for a more affordable end price, having only 1 coating of enamel reduce the quality of the product, making it on resistant to the UV will make the mug get rust on the rim and turn yellow over time, and due to the nature of the sublimation, the mugs can't be used in a dishwasher or in a campfire, as it would fade off the design.
How are these enamel mugs made?
These mugs are 100% made in Europe, from the extraction of the raw materials in Spain, to the production and printing of the mugs, which are fully handmade by small manufacturers based in Spain and Latvia.
These mugs are made with at least 3 coatings of enamel. Mugs with one enamel coat are lightweight, but they are easy to break and enamel chips off easily while mugs with two enamel coats are more resistant, and safe to use in a dishwasher, in the campfire, a stove, and even an on an induction hob.
The printing process is done by firing the them at over 1000ºC degrees. This method melts the print right into enamel, becoming one with the mug itself, making the mugs UV resistant so won't turn yellow over time.
I would like to have a mug fully customised with a design I have in mind. Is that possible?
Of course! I love working on custom illustrations. Send me a message with what you would need and I will prepare some drafts and mockups, and apply as many changes as necessary, until you're happy with the design.
Seller details
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