BlueElephantGiftCo is taking a short break
Reviews
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Ann on 08 Mar, 2023
5 out of 5 starsBought as a gift for a friend's 12-year-old daughter. Mum suggested a pamper theme so this seemed perfect and pleased to report that the birthday girl loved it. Easy purchase and had more impact than buying lots of separate little things. Good selection of contents. Would buy again.
Amanda responded on 08 Mar, 2023
thank you for the great review so glad the birthday girl loved it :)
About BlueElephantGiftCo
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Fargo Creative village where I opened my first gift shop in 2014
Thoughtful personalised gifts that can be sent straight to your loved ones making gift giving easy.
Shop members
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Amanda
Owner, Designer
Production partners
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Bath and Body
United Kingdom
Gift box components
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Handpoured Candles
United Kingdom
They produce a component
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Jewellery Production
Liverpool, England
Supplies components for earrings
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Toiletries Laboratory
United Kingdom
Laboratory UK based, produces range of toiletries unlabelled (apart from the legal labels)
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
Privacy policy
More information
Frequently asked questions
My order has not arrived?
If your order has not arrived send a message on Etsy and we will look straight into it please provide your name and address for order delivery.
Standard and First Class delivery does not include tracking but I can see on our system if item has been delivered for small parcels.
We follow royal mails guidelines for lost parcels which is - if a parcel has not arrived within 10 working days - Mon to Fri it is considered lost - we will then provide a full refund,
My Personaliation or Address is Wrong
If we make a mistake we will replace.
But Please note all gift messages and addresses are automated and due to high volumes mistakes imputed by yourself may not be spotted and you will be liable for these mistakes.
I am sending a gift straight to the recipient and want them to open on birthday
We can help by putting a NO Peeking until a certain date on the gift packaging just add a note at check out.
Do you guarantee delivery dates?
We do everything we can to get your parcel to you as quickly as possible providing quick processing time and delivery to post office. We then rely on royal mail who I have found to be very reliable but as we rely on a third party we can't guarantee delivery dates.
Can I get my parcel as quickly as possible?
If you need your parcel quickly send me a message and I will see what I can do to process as quick as possible. Also choose the First Class delivery option. I don't provided next day delivery as I have found this service unreliable and expensive.