
BlueElephantGiftCo is taking a short break
Reviews
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Caz on 22 Jan, 2023
5 out of 5 starsThis was bought as a present and sent directly to the recipient who told me she absolutely loves it - based on her feedback and the ease of ordering and being able to send it directly to the birthday girl I’d definitely use this shop again.
Amanda responded on 23 Jan, 2023
Hi thank you for the great review Caz :)
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Lauren on 26 Jan, 2023
5 out of 5 starsThe seller dispatched my gift box early so it made it in time for my friend's birthday. It was fully personalised and beautiful! When my friend decided that she didn't want to pick it up from the post office, it was returned to the seller. She then sent it to my address, free of charge. When it arrived, it was gorgeous and my friend really did miss out! I'd 100% recommend this shop, the customer service was the best I've received and I'll definitely be ordering again the next time I need a lovely gift! Thank you again💗
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Updates
About BlueElephantGiftCo
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Fargo Creative village where I opened my first gift shop in 2014
Thoughtful personalised gifts that can be sent straight to your loved ones making gift giving easy.
Hi, I'm Amanda
I have always loved giving gifts to the special people in my life and seeing how their eyes light up and the delight when they receive something special gives me immense pleasure and makes the effort worthwhile.
I absolutely love what I do so decided to start a business to share my passion and enable others, who perhaps are time-limited, to experience the pleasure of providing a special person in their life with a unique thoughtful gift. I do all the work and, if required, can even post it directly to your special person.
You decide the name and message to be included in the gift - all my gifts have a degree of personalisation so that means every one of them is totally unique.
I strike the right balance of using only high-quality products in my gift boxes whilst ensuring they remain affordable. I source most items from small UK businesses, and nothing is purchased from large discount stores (I promise). Providing an artisan experience through the design, production and packaging of items in my home workshop is really important to me.
Blue Elephant Gift Company Story
Back in 2014, I opened a Gift Shop at Fargo Creative Village in Coventry. This was a new venture aimed at attracting small independent businesses. I loved my time there, met some fanatic people and learnt a lot.
After 4 years the constraints of long hours in the shop made me rethink what I wanted to do, and I decided to create my own workshop at home. I had the added benefit of long walks close to nature with my dog Paddy and being able to spend quality time with my family.
I have been able to combine being creative with my knowledge gained as a trained aromatherapist/beauty therapist in designing gift boxes that pamper the recipient. I have also had time to perfect making a soy blend of wax melts with amazing fragrances which I share with you and ensures my house smells amazing at all times
Providing great customer service is something I value, it’s important to me and am absolutely delighted when I see this reflected in my reviews.
Shop members
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Amanda
Owner, Designer
Production partners
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Bath and Body
United Kingdom
Gift box components
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Handpoured Candles
United Kingdom
They produce a component
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Jewellery Production
Liverpool, England
Supplies components for earrings
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Toiletries Laboratory
United Kingdom
Laboratory UK based, produces range of toiletries unlabelled (apart from the legal labels)
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
Privacy policy
More information
Frequently asked questions
My order has not arrived?
If your order has not arrived send a message on Etsy and we will look straight into it please provide your name and address for order delivery.
Standard and First Class delivery does not include tracking but I can see on our system if item has been delivered for small parcels.
We follow royal mails guidelines for lost parcels which is - if a parcel has not arrived within 10 working days - Mon to Fri it is considered lost - we will then provide a full refund,
My Personaliation or Address is Wrong
If we make a mistake we will replace.
But Please note all gift messages and addresses are automated and due to high volumes mistakes imputed by yourself may not be spotted and you will be liable for these mistakes.
I am sending a gift straight to the recipient and want them to open on birthday
We can help by putting a NO Peeking until a certain date on the gift packaging just add a note at check out.
Do you guarantee delivery dates?
We do everything we can to get your parcel to you as quickly as possible providing quick processing time and delivery to post office. We then rely on royal mail who I have found to be very reliable but as we rely on a third party we can't guarantee delivery dates.
Can I get my parcel as quickly as possible?
If you need your parcel quickly send me a message and I will see what I can do to process as quick as possible. Also choose the First Class delivery option. I don't provided next day delivery as I have found this service unreliable and expensive.