BlueFairyGlassSupply

Blue Fairy Glass Supplies

61 Sales On Etsy since 2014

0 out of 5 stars
(19)

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Helen Clemons

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Helen Clemons

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Shop policies

Last updated on 18 June, 2014
Hi, I'm Helen, of Blue Fairy Designs. I use dichroic glass, fused glass, metals, wire and beads to create distinctive handmade jewellery and homewares. Each piece is carefully designed and created, then kiln fired to allow the different pieces of glass to fuse together, with amazing effects achieved by using different temperatures and timings. All my items are handmade in my studio in Hampshire, UK and would make stunning and unique gifts.

I now also produce a range of beautiful frit blends, made exclusively from Bullseye CoE90 glass, to complement and enhance your own fused glass creations.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I hope that you are pleased with your purchase. In the event that you are not please contact me within 48 hours to arrange a return and refund. The item must be in it's original condition, with packaging.

Please note, postage and packaging fees for returning items are not refundable.

Refunds will be made by the same method as your original payment within 14 days of my receiving the returned item or evidence that the item has been shipped back.

Items remain the customers responsibility until they reach me safely, therefore I would recommend using a trackable method of return.

You have the right to cancel any order within 14 days of receipt, as per the Distance Selling Regulations 2014.
Payment
PAYMENTS
I accept payment by Paypal for all orders.

CANCELLATIONS
You have the right to cancel any order within 14 days of receipt, as per the Distance Selling Regulations 2014.

COSTS
The cost of the item, postage and packaging is clearly defined on each listing. Please be aware that if you are ordering from overseas, your item may be subject to additional customs taxes and charges, over which I sadly have no control, and cannot be held accountable for.
Shipping
I try to ship your order within 72 hours of receipt of payment whenever possible. The exact timescale in which you can expect to receive your item is noted on each individual listing. Please ensure you have checked my shop announcement in case I am on vacation.

I ship via UK Royal Mail 2nd class, unless otherwise stated. If you wish me to send your item by a trackable method, or you wish me to insure your parcel, please convo me before purchase for a quote, additional charges will be payable by you, the buyer.

The cost of the item, postage and packaging is clearly defined on each listing. Please be aware that if you are ordering from overseas, your item may be subject to additional customs taxes and charges, over which I sadly have no control, and cannot be held accountable for.
Additional policies and FAQs
Please convo me if you have any questions! xx