BobtailsBoutique

Baby and children's clothing handmade with love & care

London, England On Etsy since 2014

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

BobtailsBoutique

Baby and children's clothing handmade with love & care

London, England | 773 Sales

BobtailsBoutique is taking a short break

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Note from shop owner Thank you for stopping by, we are currently closed to catch up on orders. We will be back at the beginning of November with new stock and new items, we will be taking orders for January 2021!

Note from shop owner

Last updated on 17 Oct, 2020

Thank you for stopping by, we are currently closed to catch up on orders. We will be back at the beginning of November with new stock and new items, we will be taking orders for January 2021!

Bobtail's Boutique

Contact shop owner

Bobtail's Boutique

Reviews

Average item review
5 out of 5 stars
(187)

About BobtailsBoutique

Sales 773
On Etsy since 2014

Unique clothes for your unique child, Baby Clothing, Toddler Clothing and Knitwear for Children.

Bobtail's Boutique was 'created' in August 2014, making bespoke baby and children's clothes.
Why Bobtail's? Bobtail was my childhood pet a loyal companion who 'loved' to be dressed up by me in my baby clothes and taken for walks in my dolls pram! As a child I was lucky enough to have a Mum who knitted and sewed and an Aunt who also loved to sew me dresses providing me with my own unique wardrobe which Bobtail and I dressed up in a lot!
I have enjoyed sourcing the fabrics for Bobtail's Boutique from around the world the collection can be viewed on the Bobtail's Boutique Facebook page where you will also find Grandma Bobtail's Knits (yes you guessed it knits from my Mum) traditional designs that were made for me with some new designs bringing us right up to date.
So pop over and choose your favourite fabric and drop me a message letting me know what you would like it made up into.

Shop members

  • Helen

    Owner, Designer, Photographer

    Hello I am Helen and I have the great job of selecting fabrics and turning them into outfits for little people! Choosing which fabric to turn into which item and which size is the hardest job! In my spare time I enjoy reading and a good movie!

  • Grandma Bobtail

    Creator, Knitter

    Hello I am Helen's Mum and Bobtail's Grandma, I am the chief knitter and selector of wool. Knitting the items for BB keeps me busy and out of trouble in my retirement! In my spare time I enjoy reading and shopping.

  • Mr Bobtail's Boutique

    Logistics

    Mr BB has the very important task of transporting me and all the lovely items to markets all over the UK, helping to give cards out to interested parties. At a recent market he also held a little person's bag while she tried on her chosen outfit!

  • Milo

    Assistant

    Hello I keep Helen company when she is working on your orders, her lap warm when she is working on the website and ensure she has her daily walk!

Shop policies

Last updated on 06 February, 2019
Welcome to Bobtail's Boutique, here you will find a variety of handmade children's and baby's clothes.
Pop by our Facebook page to see our full range and latest makes. Our full range of fabrics can be found on our Facebook page and in our friend's group.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Full price items can be returned for a full refund of item cost excluding postage within 30 days of delivery. Return postage is at the buyers expense and items must be returned using Royal Mails signed for delivery service. Please return items within 30 days of them being delivered
Items should be returned in the condition they were sent out in along with any free gifts, labels etcetera that were included in your order.
A refund of the cost of the items will be given within 7 working days of receipt of the item. If the items are returned in an unsaleable condition, a refund of the cost of the item will be given minus the cost of the raw materials and packaging.

See postage for further details.

Refunds are not given on personalised (Made to Order) items or sale items.
As per Consumer Contracts, you have the right to change your mind within 14 days of placing an order & making payment, after this, no refunds will be given. Refunds cannot be given if the work has already commenced. For reference sewn items are started within 24 hours of the order being made.
Payment
Payment is due upon ordering via PayPal or through Etsy's Payment system for credit and debit cards we also accept Etsy gift vouchers.

for knitwear items please choose your colour/s carefully from those shown on our website:
Standard wool listing select from here
https://www.bobtailsboutique.co.uk/acrylic-wool-colours/
Merino yarn listing select from here
https://www.bobtailsboutique.co.uk/?page_id=1312
Multi wool listing select from here
https://www.bobtailsboutique.co.uk/?page_id=1314

Made to order items are non-refundable, these items are made to your sizing and with your choice of fabrics or wool colour (as we do not keep the wool in stock and therefore only order it when you place your order) when ordering please make sure you let me know the measurements of your small person so we can ensure a good fit with growing room, I know there is nothing worse than receiving an item for it only fit for a few weeks!

Sale items are non refundable please check the listing size measurements carefully prior to ordering. Feel free to contact us for more details or product photos on sale items if this will help you with your decision.

Un-collected deliveries or returned post:
If for some reason your item is returned to us we will contact you to let you know and state the reason given on the parcel, as our items are sent using a recorded delivery service the time items are held for is often shorter. If you are going to be away when your parcel is shown to be due for dispatch please contact us we are happy to delay posting or to post to an alternative address. If your parcel is returned you will need to pay additional postage to have the item sent again.

Import tax / Customs charges
If you are based outside of the UK you order may be subject to import tax / customs charges please check with your countries guidelines. If you fail to pay these your item will be returned to us in this instance no refund is due. It is not possible for us to pay your customs charges.
Delivery
Items will be sent out within 2 days for off the peg items {in stock items }, quite often the same day depending on the order time, items are sent using Royal Mail signed for Second Class

Made to order items (check the listing description) will be made up and sent out within a 1 - 2 week time frame, please bear in mind at busy times such as Christmas this maybe at the longer end of the time frame and delivery may fall out of the two weeks as the postal service becomes extremely busy. Please check listing for posting details as I edit the delivery time there so during busy periods it may show 3 weeks for turnaround.

Knit wear items the delivery timescales vary, please keep in mind items can take up to 2 weeks just to be knitted, they are then sent to me for washing and a shrink check before being posted out to you so our delivery times are always a minimum of a month and at busy times will be 10 weeks or more! Christmas ordering ends in September (sometimes earlier) so please bear this in mind.

If you require an item at short notice please start a conversation with me and I will let you know if I can meet your deadline! Items can be sent via a next day delivery service where needed, in this case I will create a specific listing just for you. Or if you are buying an off the peg item select the next day delivery and the item will be posted out the same day (where possible) or the next day if the post office is closed. I will send a conversation through when your order notification is received.
Additional policies and FAQs

More information

Last updated on 15 Apr, 2017
Seller details