BubblesAndBongo

Where we share our love of crochet and craft with you

Melbourne, Australia · 14038 Sales

BubblesAndBongo

Where we share our love of crochet and craft with you

Melbourne, Australia 14038 Sales On Etsy since 2015

5 out of 5 stars
(1246)

Announcement   Welcome to Bubbles And Bongo!

We are a mother and daughter team who share a common love for crochet. We hope so much that you will love our creations as much as we have loved stitching them together for you.

Announcement

Last updated on 13 Jul, 2016

Welcome to Bubbles And Bongo!

We are a mother and daughter team who share a common love for crochet. We hope so much that you will love our creations as much as we have loved stitching them together for you.

BubblesAndBongo

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BubblesAndBongo

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Reviews

Average item review
5 out of 5 stars
(1246)
View all 1246 reviews

About

The story behind Bubbles and Bongo

Welcome to our shop - Bubbles and Bongo!

Who are we?
We are a mother and daughter team who share a common love for crochet. Before we became official crochet addicts (and we mean addicts) we were certified golf nuts.

Why is it important we tell you this you might ask?…
Well that’s how we discovered the world of crochet amigurumi. One of our playing partners turned up at golf and proudly showed us her crocodile amigurumi headcover. We quickly informed her that it was in fact a giraffe. This point aside, we were inspired to do a quick search on the internet for how the giraffe was created and thanks to the wonders of YouTube and Google we soon learned the intricacies of making stuffed toys with crochet stitches.

How did we embark on setting up our Etsy shop?
We love putting ideas into stitches and with that comes a serious yarn budget(!). To fund our buying habits and also to look for new homes for our creations, we decided to set up our own Etsy shop. In so doing, we hope that you will be interested in adopting our amigurumi toys and love them as we loved making them. We also have patterns of our creations for those who want to have a go at making them yourself and perhaps add your own creative touch.

Why the name?
Mum came up with the idea of Bubbles & Bongo as they were childhood nicknames she gave to my sister and I. Bubbles was a monkey and Bongo a bear she saw when visiting the Taronga Zoo in Sydney, Australia. Apparently, I have a gait similar to Bongo (at least that's what she thinks!!!).

In conclusion…
We take great pride in what we crochet and hopefully you can see that in all our amigurumi toys we make.

Thank you so much for taking the time to visit our page! Do visit our Instagram profiles too! They are @petite_tini and @littleaquagirl! :)

We hope to see you again!

Shop members

  • Rosemary Chiam

    Owner, Creator

    Instagram: @petite_tini

  • Erinna Lee

    Daughter, Creator

    Instagram: @littleaquagirl

Shop policies

Last updated on 15 November, 2017
Welcome to Bubbles And Bongo - where we share our love of crochet with you.
Here we make crochet amigurumi dolls and produce crochet patterns.

Who are we?
We are a mother and daughter team who share a common love for crochet. Before we became official crochet addicts (and we mean addicts) we were certified golf nuts.

Why is it important we tell you this you might ask?…
Well that’s how we discovered the world of crochet amigurumi. One of our playing partners turned up at golf and proudly showed us her crocodile amigurumi headcover. We quickly informed her that it was in fact a giraffe. This point aside, we were inspired to do a quick search on the internet for how the giraffe was created and thanks to the wonders of YouTube and Google we soon learned the intricacies of making stuffed toys with crochet stitches.

How did we embark on setting up our Etsy shop?
We love putting ideas into stitches and with that comes a serious yarn budget(!). To fund our buying habits and also to look for new homes for our creations, we decided to set up our own Etsy shop. In so doing, we hope that you will be interested in adopting our amigurumi toys and love them as we loved making them. We also have patterns of our creations for those who want to have a go at making them yourself and perhaps add your own creative touch.

Why the name?
Mum came up with the idea of Bubbles & Bongo as they were childhood nicknames she gave to my sister and I. Bubbles was a monkey and Bongo a bear she saw when visiting the Taronga Zoo in Sydney, Australia. Apparently, I have a gait similar to Bongo (at least that's what she thinks!!!).

In conclusion…
We take great pride in what we crochet and hopefully you can see that in all our amigurumi toys we make.

Thank you so much for taking the time to visit our page!
We hope to see you again!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
If you are not 100% satisfied with your item, we are happy to refund payment at the purchase price for any physical item purchased. This does not apply to digital sales. Please note that we will need to be contacted within 7 days of receipt of item, so please ensure that you are happy with your purchase when you receive your item(s).

You will be responsible for the return shipping costs and ensuring the item is sent in appropriate packaging. Unfortunately, we will be unable to refund the original postage charge. Please note that the item will have to be sent back to us within 7 days of contacting us.

The refund will then be made once we receive the item, as long as it is in identical condition (unwashed and unused) as when we sent it out. Please be sure to obtain proof of postage as we are not responsible for lost or damaged items.

Please bear in mind that computer monitors might show the colour slightly differently.

Buttons and embellishments may vary slightly depending on availability.

For digital pattern files, all pattern sales are final and no refund is offered once the files have been sent or downloaded.
Payment
We only accept payment by PayPal at this stage. Please ensure that your PayPal address is up to date as that is the address to which the item will be delivered.

Please make payment within 3 days of purchase. Should payment be delayed for longer than this, the sale will be considered closed and the item(s) re-listed.

A confirmation email will be sent once payment has been received.

Upon receipt of payment, your order will be shipped within 4-5 business days. Custom or made to order items may take longer and the item description will reflect this.
Shipping
All orders will be shipped within 4-5 business days using Australia Parcel Post. Custom or made to order items may take longer as these can take up to 3 weeks to make. The item description will reflect this. An email will be sent to you once the item has been shipped. All shipping includes tracking. Please also contact us if you would like your item insured.

Orders will be shipped from Australia. Most items should arrive within 21 days from the date they are dispatched but please do allow up to 45 days for delivery.

Please note that we are not responsible for your package once the item(s) has been shipped. Any items that are broken, lost or stolen in transit will not be refunded. You are responsible for any grievances with your local postal service.

We will check every item we send carefully to ensure that your item reaches you in perfect condition.

For patterns, digital files will be available for download through the “Download” page on Etsy.com as soon as payment has been cleared. Your purchased files will be stored on Etsy.com and can be downloaded at any time through the “Your Purchases” page. Please do let us know if you have any trouble downloading any purchased pattern(s).
Additional policies and FAQs
We are happy to take custom orders. Please do contact us for any requests.

We are also happy to accept wholesale orders and would love to hear from you.

Your personal information will not be shared with any third parties.

We are committed to providing you with the best service we can and take pride in the process of creating high quality handmade products for you to care and love for. However, if by any chance there are problems with your order, please contact us first and allow us the opportunity to rectify it before you leave feedback.

Item Care:

These handmade crochet creations are delicate and mostly made to serve as decorative pieces. However, if they are played with, please do so with gentle care. If your doll becomes soiled, please spot wash only and allow to air dry.