
Announcement
IMPORTANT ANNOUNCEMENT - while the overwhelming majority of parcels are arriving safe and sound, since September (coinciding with postal strike action) I have had instances of parcels either taking much longer to arrive than usual, being returned to my address or - sadly - being undelivered.
My policy has always been that, unless otherwise requested, parcels are NOT tracked. In light of recent developments, I am planning to change this and absorb the increased cost myself. Additionally, any remakes will be automatically sent tracked.
Getting your order to you safe and sound is my FIRST priority. I therefore have a remake or refund policy of 2 weeks for UK orders, 3 Weeks for EU orders and 4 weeks for all other areas. If your parcel has not arrived by this time, I will either refund the order in full, or remake all the items at no extra cost to you (plus an extra item of your choice from my ready-made products). Depending on the size of your order, and available supplies, a remake may not always be possible. However, in this instance what I will do is refund the order in full and send out a complimentary non-crochet item as small means of compensation. As I am a full-time teacher, please also be aware the remakes may take time to process.
All I ask is that people bare in mind the current situation - especially when ordering as a gift - to allow for these eventualities. Please also message if you do have concerns - as my reviews show, while issues may arise I am always keen to resolve them when given the chance to do so.
Thank you to everyone who has been so supportive. It truly means more than I can ever put into words. Sending love and Lumos your way 🌟
Items
All Items
Reviews
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Kate on 16 Dec, 2022
5 out of 5 starsSo well made as always. Just so cute. So clever to make such a good resemblance to the original!!! Thank you so much x
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Charlsee on 10 Nov, 2022
5 out of 5 starsI previously had a negative experience; however, seller worked hard with me to make it right! I am very grateful and appreciate the extra pin for the delay. ⭐️⭐️⭐️⭐️⭐️
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Natalie on 25 Oct, 2022
5 out of 5 starsFinal review: The pin is wonderful. My daughter and I love it! Bumble & Be truly cares about their customers!! Will be keeping an eye out for other must have Luna and HP items. ∞ Ϟ 9¾ ⚯͛ △⃒⃘ Updated again: New shipment coming. Will do a final review when it arrives.
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Trudy on 22 Sep, 2022
5 out of 5 starsLovely item, Delivery was quick and great communications, Will definitely buy from again, Many thanks xx
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Marine on 28 Jul, 2022
5 out of 5 starsCan you resist those cute eyes? I couldn't and now Luna is in my life ! This mooncalf is incredible, and I love the packaging full of little touches. Thank you so much Sophie.
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Lisa on 05 Jul, 2022
5 out of 5 starsI absolutely love this mooncalf! The packaging was adorable and the creator is so nice. Thrilled with my purchase. Thank you.
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Lisa on 05 Jul, 2022
5 out of 5 starsI absolutely love this fwooper! The packaging was adorable and the creator is so nice. Thrilled with my purchase. Thank you.
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Sian-Louise on 17 Apr, 2022
5 out of 5 stars*edited July 22, Wow, Sophie read my review and contacted me to send out a personalised certificate with my child's name. It's totally made their day and massively appreciated. What an awesome seller! 😀 It's so beautiful and beautifully packaged! Ordered it for my autistic child's Easter gift and they love it. Mooncalf has pride of place on the bedside table, nestled in his 'straw'. We love the adoption "certificate" as well. (Only small note and my fault because I didn't think of this, but the certificate is in my name as I'm the one who ordered it. I probably didn't read some fine print.) But overall, would order again. It's amazing. 🥰
About BumbleandBeCo
Mindfulness, Making, Magic
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Sophie Harrison
Owner, Maker, Marketer
26-year-old Ravenclaw, Storyteller, Herbivore, Yarnivore and MH Advocate. Happiest when accompanied by cappuccinos, cavachon cuddles and a crochet hook.
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