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Note from shop owner *Fully Booked*

Note from shop owner

Last updated on 26 Feb, 2018

*Fully Booked*

Buttercream Bakery

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Buttercream Bakery

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About

Shop members

  • Buttercream Bakery

    Owner

Shop policies

Last updated on 20 March, 2013
Hello and welcome to Buttercream Bakery.

Here at Buttercream Bakery we are dedicated to providing our customers with highly bespoke, incredibly intricate, personalised cake and cupcake decorations

All cake decorations/toppers are 100% edible and handcrafted to your exact specifications.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the bespoke nature of our items we are unable to accept returns.

Our decorations are packaged with the utmost care, all decorations are placed in both an internal and external, padded box. All items are marked fragile.

If any damage is incurred it is likely to be something very simple to fix, for example a characters arm coming off. The piece can simply be fixed back into place using a small dab of water or edible glue. All customers are free to contact me at anytime with any questions.

Cancelled orders will be considered on a case by case basis depending on the time and work already spent on your order, materials purchased, and loss of potential work by excluding other clients and orders to work on your order. Please be considerate when cancelling an order and please be prepared for a partial refund.
Payment
We accept PayPal.

Full payment is required in order for me to begin working on your order. Please note that all of the items in my shop are made-to-order. Orders are not confirmed until we receive full payment.

Fondant figurines require intricate work that consumes a lot of time. Please try to place your order at least 3 weeks in advance.
Shipping
We ship worldwide.

Shipping Dates: Monday-Friday. We do not ship items on the weekends or Holidays.


We take extra care in packaging each item. Generally my figures are individually wrapped and boxed in order to maximize the protection.

All items will be shipped 7-10 days prior to the required delivery date.
Additional policies and FAQs
FAQ

1. When should I place my order?

Ideally your order should be place a minimum of 2-3 weeks before you require delivery.

2. How long will Buttercream Bakery's decorations/toppers keep for?

Fondant has a very long shelf life and if stored properly will remain edible for up to a year. If you do not wish to eat your decoration/topper you can store them indefinitely.

3. How should I store my decoration/topper?

Your decorations should be stored in a cool, dark place and in the clear PVC box provided by us. Do not store fondant decorations in the refrigerator or in Tupperware boxes, both will cause the fondant to soften.

Please provide me with the date you require your cake topper/decoration when placing your order.