SuhanaHartJewellery

Suhana Hart Jewellery

Hornchurch, England · 498 Sales

SuhanaHartJewellery

Suhana Hart Jewellery

Hornchurch, England 498 Sales On Etsy since 2013

5 out of 5 stars
(167)

Announcement   ***Next posting day is Friday***

Hi and welcome to my shop where you will find my original designs 💕
I add new designs on a regular basis, do check back often ❤️

I post twice a week, please let me know in the notes section if you'd like your order to be posted sooner. Thank you 😊

New postage info: all orders from now will be sent via recorded (domestic) and tracked/insured (international) delivery. This new postage cost is flat rate (you pay postage only once no matter how much you purchase) and also subsidised - I cover the rest.

Reserved orders: need to be checked out within one month of reserving.
Thanks for understanding.

Come and join my facebook group here:
https://www.facebook.com/groups/802174306514889/

You can also find me on www.facebook.com/buttonedupbeads where I release new jewellery prior to listing on Etsy :)

I also have a supplies shop here
www.buttonedupbeadsextra.etsy.com

Announcement

Last updated on 15 May, 2018

***Next posting day is Friday***

Hi and welcome to my shop where you will find my original designs 💕
I add new designs on a regular basis, do check back often ❤️

I post twice a week, please let me know in the notes section if you'd like your order to be posted sooner. Thank you 😊

New postage info: all orders from now will be sent via recorded (domestic) and tracked/insured (international) delivery. This new postage cost is flat rate (you pay postage only once no matter how much you purchase) and also subsidised - I cover the rest.

Reserved orders: need to be checked out within one month of reserving.
Thanks for understanding.

Come and join my facebook group here:
https://www.facebook.com/groups/802174306514889/

You can also find me on www.facebook.com/buttonedupbeads where I release new jewellery prior to listing on Etsy :)

I also have a supplies shop here
www.buttonedupbeadsextra.etsy.com

Suhana Hart

Contact shop owner

Suhana Hart

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Shop policies

Last updated on 06 October, 2017
Hello. My name is Suhana and I make beautiful, original, OOAK handmade jewellery using artisan, Czech glass, Vintage beads among others.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
I want you to be 100% happy with your purchase so If you decide that you would like to return an item after purchase because you have changed your mind or no longer like the item, I am more than happy to refund as long as the item is returned in an unused/undamaged condition within 14 days of receipt. I abide by the Distance Selling Regulations (DSR). I will offer full refund minus shipping and return shipping cost must be covered by customer. Please obtain a proof of postage from the post office which is a free service and returned items must be packaged in a way so as to protect against damage. If returned item is received with damage then the value of the damage will be deducted from the refund.
Please note earrings cannot be returned for health and safety reasons.

I do not offer refunds on custom orders. For this reason please ensure all information is correct when placing a custom order.

In the event of faulty goods, please notify me within 14 days and return the goods (I pay postage cost) and I will send you a suitable replacement or refund (we can discuss and agree on a solution that you are happy with). Again please obtain a free proof of postage from the post office.

If you have any question please contact me via Etsy conversation or email me at buttonedupbeads [!at] hotmail.com


Please note I cannot offer refunds on custom made items unless they are faulty.
Payment
PayPal and Direct checkout only.
Shipping
Your jewellery will arrive wrapped in tissue paper unless stated otherwise.

All parcels are sent via recorded (domestic) or tracked/signed/insured (international)

Delivery times:
EU: from 2-3 days to up to 2 weeks
Rest of the world: 1 week to 4 weeks, on rare occasion it may take 5-6 weeks.
Please wait 45/21 working days for international and domestic deliveries respectively, before considering your parcel lost and contacting me.

Packaging: I try and reuse/recycle as many envelopes/mail boxes as possible to keep postage/shipping costs down.
Additional policies and FAQs
Update 06/10/2017: I am not accepting custom orders at present, thank you for understanding.


I welcome custom orders, please convo me to discuss your requirements.
Custom orders will incur a 20% + (depending on materials) non refundable deposit. This deposit covers me in the event (which I hope does not happen) that you decide you no longer want your custom item.

Come and be a liker on my Facebook page www.facebook.com/buttonedupbeads, where I release all my new jewellery prior to listing here plus plenty of offers exclusive to Facebook likers.

Metal used in my jewellery:
I mostly use brass and copper and all of the metals used in my jewellery is nickel and lead free.