Announcement
CASS BAKES WILL CLOSE FOR CHRISTMAS 15TH DECEMBER-2ND JANUARY. OUTSTANDING ORDERS WILL BE FILLED BEFORE 21ST DECEMBER.
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Reviews
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Helen on 02 May, 2024
5 out of 5 starsCan only give a 4 for quality as I didn't see them myself but I know they were very much enjoyed by my sister and her family at Easter. Good communication right from purchase to delivery. Thank you.
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Kaz on 01 May, 2024
5 out of 5 starsFabulous, excellent quality, recipient said everything tasted amazing and really enjoyed it. Fast safe delivery. Will definitely buy more.
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Clare on 22 Apr, 2024
5 out of 5 starsVery happy. For my daughters 18th birthday she absolutely loved it :)
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Wanderer on 06 Apr, 2024
5 out of 5 starsA gift for a friend. They were thrilled! Looked great and tasted great too.
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Michaela on 01 Apr, 2024
5 out of 5 starsOrdered last minute , Cas was extremely helpful and my brownies arrived on the day . They were yummy
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Harriet on 30 Apr, 2024
5 out of 5 starsExcellent item and super helpful with getting the brownie to me quickly. Would highly recommend.
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Megan davies on 30 Apr, 2024
5 out of 5 starsgreat communication, lovely seller, fast delivery also
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Frequently asked questions
When will I receive my order?
*Special occasion items will be dispatched on the date stated in the item description and title*
I aim to dispatch all items within 3 business days (Mon-Fri) of ordering, however postal strikes, bank holidays, and shop holidays may cause delays.
All orders are dispatched with Royal Mail Tracked 24 postage and will be delivered within 1-2 business days of dispatch.
How do I track my order?
All items are now posted with Tracked 24 Royal Mail delivery, so they can be fully tracked by entering the tracking number provided on your dispatch confirmation.
Have you dispatched my order yet?
**Special occasion products will be dispatched on the date stated in the item description and title**
I aim to dispatch items within 1-3 business days (Mon-Fri), however, sometimes dispatch times will increase due to Bank Holidays, seasonal business, or personal circumstances. Please check the estimated delivery date before purchasing.
What allergens are in your products?
Allergen information can be found in the item description and varies for each item. All products are prepared in an environment which handles Gluten (Wheat), Egg, Milk, Nuts, Peanuts, Oats, Soya, Barley and Sesame. If you have other allergies, please let me know before you order!
Can you dispatch sooner/later?
If you would like to order an item for dispatch sooner than the estimated date shown, please message me before purchasing so I can ensure this is possible. If you would like to order for dispatch later, please message or let me know in the 'Note to Seller' box. Please note I can only delay orders by 21 days once purchased.
Why do my Vegan Brownies say "May contain Egg and Milk"?
The allergen labels for the Vegan Brownies will say that they "May contain Egg and Milk" as they are prepared in an environment which handles both of these. If you have a contamination allergy, these may not be suitable for you.
I asked for my address to be changed after posting, but my dispatch confirmation still says my old address?
If you have messaged me after buying to request your item be sent to a different address, I will make sure it gets sent to the correct address, however this will not be reflected on your dispatch confirmation as it will always show the address used to place the order.