JamesBarkerDraws

Formerly known as Chá com Letras

City of London, England · 2635 Sales

JamesBarkerDraws

Formerly known as Chá com Letras

City of London, England 2635 Sales On Etsy since 2014

5 out of 5 stars
(507)

Announcement   Winners of the Redesigning Alice competition by Etsy and the British Library to celebrate 150 years of Alice in Wonderland; and collaborating with Etsy and the Natural History Museum London with a unique range for the Colour and Vision Exhibition.

Announcement

Last updated on 15 Aug, 2016

Winners of the Redesigning Alice competition by Etsy and the British Library to celebrate 150 years of Alice in Wonderland; and collaborating with Etsy and the Natural History Museum London with a unique range for the Colour and Vision Exhibition.

James Barker

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James Barker

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Updates

Our lovely array of Alice in Wonderland fabric which we use to make many of our Alice inspired items such as our Flamingo and hedgehog croquet lampshade.

About

James Barker Draws

Formerly Chá com Letras, we are an illustration-led London-based lifestyle and publishing venture started by James and Joana producing design-conscious products with a pinch of wit.

James (from England) and Joana (from Portugal) met at university where they both studied graphic design. After working on several projects together, they decided to take the plunge and start their own company.

Chá com Letras (‘tea with letters’ in Portuguese) started as their own children's book publishing venture and quickly expanded to a wider range of products. We now stock homewares, accessories, prints and stationery.

All products are designed by us and carefully sourced and produced in Britain whenever possible.

Around the web

Shop members

  • James Barker

    Owner, Designer, Creator

    I'm James and I am the illustrator. My work is mostly inspired by outsider art, art naïve, curiosities and anything off the beaten track.

  • Joana Pereira

    Owner, Creator, Designer

    My name is Joana and together with James I run our illustration-led venture. I mostly help with product development and setting up events and pop ups around London and occasionally sew some of our products!

Production partners

  • badges

    United Kingdom

    makes pins based as per our design.

  • Tote Bag supplier

    United Kingdom

    Supplier of fair trade tote bags and apply designs

  • Box supplier

    United Kingdom

    Supplier of recycled boxes for packaging, based in the UK.

  • Ceramists

    Stoke-on-Trent, England

    Sourced mugs as well as application of designs

  • Book manufacturer

    Spain

    Manufacturer of books. using ethically sourced paper.

  • Notebook supplier

    United Kingdom

    High quality Printers based in the UK. Use of recycled and accredited paper only.

  • Phone case manufacturer

    London, England

    High quality and durable phone cases made in the UK.

  • Printers

    United Kingdom

    High quality Printers based in the UK. High quality Printers based in the UK. Use of recycled and accredited paper only.

  • Rubber stamps supplier

    United States

    made with natural gum rubber and cut in the United States

  • Textile Printer

    United Kingdom

    High quality fabric printed in the UK.

  • Textile Printer

    United Kingdom

    High quality fabric printed and sewn in the UK.

  • Tray Supplier

    Sweden

    Handmade in Sweden. Made from the finest Scandinavian birch wood (FSC accredited) from renewable forests that was specifically sourced for its fine grain.

  • Wood supplier

    United Kingdom

    FSC accredited company using sustainable sources to make our wooden blocks

Shop policies

Last updated on 16 March, 2017
JamesBarkerDraws is an online design and publishing venture started by James Barker and Joana Pereira in 2013. We produce design-conscious products for a design-conscious audience with a pinch of wit.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you receive damaged goods, please contact us immediately

If you do not receive damaged goods but are not satisfied with your purchase for whatever reason you are able to cancel your order provided we receive written notice of your cancellation and you return the goods in reasonable condition within 14 days of receipt of the goods.

This does not affect your statutory right to a 7 working day cooling-off period starting from the date of receiving the goods.

Please securely package and return the relevant item to the address given below. We recommend the goods are returned by recorded delivery.

We will not be responsible for the costs of returning the goods to us unless they are faulty or delivered to you in error. If we do not receive the goods we will arrange collection at your cost from the delivery address given by you when ordering the goods.

As soon as we received notice of your cancellation and the goods have arrived back with us in what we consider to be a re-saleable condition, we will refund the cost of the goods. There is no refund for any exceptional delivery charges or charges made for the service of gift-wrapping your purchases. We will provide the refund within 21 days from the receipt of the notice of cancellation.
Payment
Once you have successfully placed an order you will be sent an email confirming, among other things, receipt and the details of your order. Your order represents an offer by you to purchase goods from us. Please check the confirmatory email and notify us immediately of any errors . A follow-up email will then be sent once the goods have been dispatched to you.


All purchases (except books, which are VAT exempt) within the UK are subject to a VAT charge rated at 20%. The prices on our site are inclusive of VAT. Overseas customers may find their orders are subject to import duties and taxes, which may be levied once a delivery reaches its destination country. JamesBarkerDraws has no control over additional customs charges. These charges are to be paid by the customer.
Shipping
We aim to dispatch all items within 24 hours of accepting your order, but UK customers (unless specified longer) should allow up to 7 days for purchases to arrive. Please note that delivery estimates are not guaranteed. You will be notified by email once your goods have been dispatched from JamesBarkerDraws. All orders will be sent by Royal Mail Standard. We are happy to send items as gifts but, to avoid confusion, please forewarn the recipient that a parcel is on the way.

Please note that if you are ordering goods for delivery overseas you may be subject to import duties and taxes. Such taxes will be payable when the goods reach their destination. The liability for payment of such customs duties rests solely with you and has no control or liability for them.
Additional policies and FAQs
We will be responsible for any losses suffered by you if the losses suffered were reasonably foreseeable by either party when the contract for sale was formed. We will not be liable for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable by either party when the contract for sale is formed.

Nothing in this Agreement shall limit JamesBarkerDraws liability for death or personal injury caused by our negligence or breach of duty.

These terms and conditions are governed by English law, you agree to submit to the non-exclusive jurisdiction of the English courts in relation to any disputes arising under or in connection with these terms and conditions or the contract between us.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom print order for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me

For purposes of EU data protection law, I, James Barker, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello [!at] james-barker.com. Alternately, you may mail me at:

James Barker, 8 Bavent Road, London, SE5 9RY, UK