CharmsAndNails

Kimonos, Headbands, Face masks, Scrub Caps

Stevenage, England

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Welcome and thank you for supporting our little shop. Your custom is greatly appreciated.
Facemasks: Now also available with ADJUSTABLE EAR LOOPS and NOSE WIRE, upon request.
Please stay safe everyone.

Announcement

Last updated on 17 Feb, 2021

Welcome and thank you for supporting our little shop. Your custom is greatly appreciated.
Facemasks: Now also available with ADJUSTABLE EAR LOOPS and NOSE WIRE, upon request.
Please stay safe everyone.

Items

 

All Items

Phebe Lim

Contact shop owner

Phebe Lim

Reviews

Average item review
5 out of 5 stars
(1223)

About CharmsAndNails

Sales 7,277
On Etsy since 2014

A Mother and Daughter team :)

For a while we've been making things as gifts for our friends and family, who greatly encouraged us to make more. More and more friends began making requests and we decided to open up Charms and Nails.

We love creating things, whether its a small and dainty bracelet, or a chunky handbag charm. We enjoy working with different colours, cords, beads, textures; experimenting to see what works together.

We're still trying out new designs and products, looking out for new things we add to our shop.

Recently, due to a global shortage in face masks we started making these for family and friends, as well as donating them to key workers and front line workers, As the demand grew, we decided to showcase these in our Etsy shop.

Shop policies

More information

Last updated on 26 Feb, 2021
Frequently asked questions
I put the wrong delivery address on my order

If the order hasn't been dispatched we can still change the address for you, but you must let us know as soon as possible.

If the order has been dispatched we are unable to change the address, if the order is returned to us due to the address being incorrect, we can either re-charge postage for the item to be resent or refund the product (excluding postage).

Please note if the order has been customized for you we are unable to refund the item.

When will my order be despatched?

Monday - Friday: Orders before 2pm, we aim to despatch the same day.

Saturday: Orders before 9am, we aim to despatch the same day.

Sunday: Any orders received on Sundays will be despatched on Monday

When will I recieve my order?

For UK orders:
We use 1st Class post so orders should arrive the day after despatch, however, due to Covid and the christmas post, deliveries may take much longer.

There is an option for "1st Class Signed For" or "Next day" delivery. Once these are posted we will let you know the tracking number so you can see where your order is.

For overseas (non-UK) orders:
We use "Tracked" where possible if not this will be "Tracked & Signed". Once the order has been despatched we will let you know the tracking number so you can see where your order is. Lead times vary dependent or country so please check the "estimated delivery" section.

If you have received a tracking number simply go to https://www3.royalmail.com/track-your-item#/

How do I leave a review?

1. Go to "Your Account" → "Purchases & Reviews"
Scroll down to find the order that you would like to review.
2. Select a star rating for the item you would like to review.
3. Write a review for the item.
4. Click "Post Your Review".

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