ChronicCreationsGB

Handmade, chronic illness awareness gifts

High Wycombe, England
| 2,646 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    INTERNATIONAL DELIVERY UPDATE - 13/01/23

Royal Mail is continuing to experience severe service disruption to their international export services following a cyber incident and is temporarily unable to despatch items to overseas destinations. Royal Mail is continuing to ask customers not to post international export items until further notice, which is out of our control and may cause delays. Items that have already been despatched may be subject to delays.

*DELIVERY UPDATES*

Please be aware we cannot guarantee orders will arrive before Christmas Day or delivery arrival dates.

Due to the postal strikes Royal Mail is advising there are experiencing significant delays, which unfortunately are out of our control.

U.K orders are sent 2nd Class Standard which has a delivery aim of 2-4 business days. 1st Class Standard / Signed can be upgraded at the check out which has a delivery aim of 1-3 business days. < Please note this applies outside of the Christmas period.

International orders will now be sent Royal Mail International Standard by default (this service does not include a tracking number). However, Royal Mail International Tracked can be upgraded in the shipping basket.

Please note, international orders have a delivery aim of 5-28 business days, as per our shop policies. However, there may be postal delays out of our control due to COVID-19 and/or customs and due to Royal Mail strikes on 13, 20 and 25 October 2022 and 28 November 2022.

There are also further Royal Mail strikes announced for:
Processing, Distribution, International, Collections, Admin staff: 24 November and 1 December 2022
Delivery: 25 November and 2 December 2022
Network: 30 November 2022

National Strikes in December: 9th, 14th, 15th, 23rd & 24th

Please be aware all orders DO NOT come with tracking unless shipping is upgraded at the checkout.

Spend £19.96 (product value) for free Royal Mail U.K 2nd class delivery.

Postal receipts are retained. Refunds or replacements will not be considered for any delayed packages before 14 business days have passed from dispatch in the U.K and 28 business days internationally (excluding strike days). Business days refer to weekdays only and exclude bank holidays.

* PROCESSING TIMES UPDATES*
Please check each listing for processing times. Currently, processing times for listings vary between 3-8 business days. Please note, order processing times are in addition to delivery times and orders are shipped on weekdays only.

*BRACELET AFTERCARE INSTRUCTIONS*
Bracelet aftercare instructions can be found in the FAQ section and in each listing description. Bracelet use and care instructions are also included with orders.

*GENERAL UPDATES*
We are currently working on new products. Please follow our shop to keep up to date with our new listings! We also welcome custom order queries.

Thank you for supporting ChronicCreationsGB.

*CHARITY DONATIONS*
A portion of the proceeds from each sale are donated to Ehlers Danlos Support U.K. Ehlers-Danlos Syndrome is an incurable connective tissue disorder which often causes joint pain, dislocations, chronic fatigue and frequently occurs with other comorbidities.

Announcement

Last updated on 13 Jan, 2023

INTERNATIONAL DELIVERY UPDATE - 13/01/23

Royal Mail is continuing to experience severe service disruption to their international export services following a cyber incident and is temporarily unable to despatch items to overseas destinations. Royal Mail is continuing to ask customers not to post international export items until further notice, which is out of our control and may cause delays. Items that have already been despatched may be subject to delays.

*DELIVERY UPDATES*

Please be aware we cannot guarantee orders will arrive before Christmas Day or delivery arrival dates.

Due to the postal strikes Royal Mail is advising there are experiencing significant delays, which unfortunately are out of our control.

U.K orders are sent 2nd Class Standard which has a delivery aim of 2-4 business days. 1st Class Standard / Signed can be upgraded at the check out which has a delivery aim of 1-3 business days. < Please note this applies outside of the Christmas period.

International orders will now be sent Royal Mail International Standard by default (this service does not include a tracking number). However, Royal Mail International Tracked can be upgraded in the shipping basket.

Please note, international orders have a delivery aim of 5-28 business days, as per our shop policies. However, there may be postal delays out of our control due to COVID-19 and/or customs and due to Royal Mail strikes on 13, 20 and 25 October 2022 and 28 November 2022.

There are also further Royal Mail strikes announced for:
Processing, Distribution, International, Collections, Admin staff: 24 November and 1 December 2022
Delivery: 25 November and 2 December 2022
Network: 30 November 2022

National Strikes in December: 9th, 14th, 15th, 23rd & 24th

Please be aware all orders DO NOT come with tracking unless shipping is upgraded at the checkout.

Spend £19.96 (product value) for free Royal Mail U.K 2nd class delivery.

Postal receipts are retained. Refunds or replacements will not be considered for any delayed packages before 14 business days have passed from dispatch in the U.K and 28 business days internationally (excluding strike days). Business days refer to weekdays only and exclude bank holidays.

* PROCESSING TIMES UPDATES*
Please check each listing for processing times. Currently, processing times for listings vary between 3-8 business days. Please note, order processing times are in addition to delivery times and orders are shipped on weekdays only.

*BRACELET AFTERCARE INSTRUCTIONS*
Bracelet aftercare instructions can be found in the FAQ section and in each listing description. Bracelet use and care instructions are also included with orders.

*GENERAL UPDATES*
We are currently working on new products. Please follow our shop to keep up to date with our new listings! We also welcome custom order queries.

Thank you for supporting ChronicCreationsGB.

*CHARITY DONATIONS*
A portion of the proceeds from each sale are donated to Ehlers Danlos Support U.K. Ehlers-Danlos Syndrome is an incurable connective tissue disorder which often causes joint pain, dislocations, chronic fatigue and frequently occurs with other comorbidities.

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Morgan

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Morgan

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Average item review
5 out of 5 stars
(487)
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About ChronicCreationsGB

Sales 2,646
On Etsy since 2019

About

Hello, I am Morgan and I live with chronic illnesses, mental health disorders and learning difficulties.

These include: Ehlers-Danlos Syndrome (EDS) Type 3, Mast Cell Activation Syndrome (MCAS), Osteopenia, Interstitial Cystitis (IC), Irritable Bowel Syndrome (IBS), Oral Food Allergy Syndrome, Food Allergies, Postural Orthostatic Tachycardia Syndrome (PoTS), Photo-sensitivity, Pelvic Pain Syndrome, Borderline Personality Disorder (BPD), Anxiety, Depression, Chronic Bilateral Ankle Instability, Chronic Fatigue Syndrome (CFS), Gastrointestinal Reflux Disease (GERD), Raynaud's, Dyslexia and Dyspraxia. I am also suspected to have Endometriosis and Adenomyosis.

I focus on making handmade awareness gifts. Initially, I started making bracelets to raise money for Smart crutches in 2019 to help with my rehabilitation after breaking my ankles in 2018. Everyone's kindness, contributed to me walking again and then ChronicCreationsGB was born. However, due to being at University I wasn't able to list many products until December 2020 (once I graduated). I then started offering an untracked international shipping option to certain destinations to raise more awareness from June 2021.

My aim is to create beautiful handmade jewellery and awareness gifts to raise awareness of chronic / mental illnesses and other causes. I welcome custom order queries to suit your needs.

A portion of the proceeds from sales are donated to Ehlers Danlos Support U.K. The remainder of the proceeds are reinvested into the shop to offer a wider product range. Please contact me if you would like further information.

Please follow my Etsy shop, to keep up to date with new listings. If you have any queries you can reach me via Etsy message.

Thanks for stopping by, and I hope you like what you find. :)

Instagram: @chroniccreationsgb

Shop members

  • Morgan

    Owner

    5 Fun Facts about Me 1. I walk like a penguin 2. My party trick is balancing things on my head 3. I find throwing tomatoes therapeutic 4. The first thing I notice about people is their teeth 5. I am most scared of sharks

Shop policies

Last updated on 31 Dec, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on 14 Dec, 2022

Frequently asked questions

Gift wrapping and packaging

Each product listing description will state the paid gift wrap option available, which typically includes an organza gift bag or assorted colour tissue wrap with a gift tag. If your order contains multiple items which require each item to be gift wrapped separately please specify this on your order. If gift wrap is not selected products will come in a separate protective sleeve. However, if 3 or more products are ordered together these may be placed in one protective sleeve to ensure the packaging is not too bulky.

Custom and personalised orders

We welcome custom order enquiries, just send us a message of your needs.

We are able to make bracelets for conditions not listed, and/or combine multiple conditions into a bracelet or a bracelet set. If you prefer a bracelet style offered in the shop, for a different condition, we usually can alter it to your preferred condition / cause.

Where applicable you will be provided with a quote and time frame for your custom order. Please ensure you are happy with the design, size where applicable and materials used as custom orders are non-refundable unless faulty. Currently, we do not offer personalised engraving on charms.

Bracelet Aftercare Instructions

None of our bracelets are designed to be submerged in water. It is recommended taking your bracelet off before swimming, sports, washing and sleeping to prolong its life. If bracelets are worn whilst swimming or washing it may cause cord colours fading, fraying and silver plated charms, beads and/or findings to tarnish.

International Delivery Updates

International orders are sent Royal Mail International Standard by default (this service does not include tracking). However, International Tracked can be upgraded at the checkout. International orders have a delivery aim of 5-28 business days but please be aware there may be delays out of my control.

Postal receipts are retained. Refunds or replacements will not be considered for any delayed packages before 28 business days (excluding strike days) have passed from dispatch internationally. Business days refer to weekdays only and exclude bank holidays.

Wholesale availability

If you are interested in a wholesale order or a quantity not listed of a product, please contact us to discuss your requirements to see if this can be facililated . Please be aware, wholesale orders will be sent signed for in the U.K and internationally tracked abroad.

Shipping Addresses

Buyers are responsible for providing the correct shipping address. Whereby, an incomplete address is supplied we will try to reach the buyer to confirm the address. If the buyer is unreachable after 7 business days the order will be cancelled. If the wrong address has been given we will only be able to change the address before an order is shipped, after being contacted through Etsy message. If the buyer is unsure of their order status, please contact us. Refunds are not eligible whereby the wrong address provided is raised by a buyer after an order has been shipped. If this has occurred and the item is still wanted, a replacement must be re-ordered along with new shipping.

What countries do you ship too?

We currently ship orders to the following countries:
Australia, Brazil, Canada, India, Indonesia, Israel, Jamaica, Malaysia, New Zealand, Philippines, Singapore, Thailand, United Kingdom, United States of America.

Processing Times

Please check each listing for processing times. Currently, processing times for listings vary between 3-8 business days.

Please note, order processing times are in addition to delivery times and orders are shipped on weekdays only.

Free UK delivery eligibilty & U.K Delivery Updates

Spend £19.96 (product value) for free U.K 2nd class delivery.

U.K orders are sent 2nd Class Standard which has a delivery aim 2-4 days unless 1st Class Standard / Signed (delivery aim 1-3 days) is upgraded at the checkout. < Please note this applies outside of the Christmas period.

Postal receipts are retained. Refunds or replacements will not be considered for any delayed packages before 14 business days have passed from dispatch in the U.K (excluding strike days). Business days refer to weekdays only and exclude bank holidays.

Royal Mail Strike Dates

Please be aware we cannot guarantee orders will arrive before Christmas Day.

Please note, international orders have a delivery aim of 5-28 business days, as per our shop policies. However, there may be postal delays out of our control due to COVID-19 and/or customs and due to Royal Mail strikes on 13, 20 and 25 October 2022 and 28 November 2022.

There are also further Royal Mail strikes announced for:
Processing, Distribution, International, Collections, Admin staff: 24 November and 1 December 2022
Delivery: 25 November and 2 December 2022
Network: 30 November 2022

Postal Strikes in December: 9th, 14th, 15th, 23rd & 24th

Seller details