CinnamonDesignsUK

Cinnamon Designs

Guildford, England · 8 Sales

CinnamonDesignsUK

Cinnamon Designs

Guildford, England 8 Sales On Etsy since 2015

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Cinnamon Designs

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Cinnamon Designs

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Shop policies

Last updated on 06 April, 2015
Welcome to Cinnamon

We are a light fittings and props design company. Most of our work is done by hand from recycling or vintage materials. Please be aware that you're purchasing hand made or vintage goods therefore they are unique and will have a signs of wear and tear.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We try to list items as honestly and accurately as possible.
We are always happy to answer any questions you might have.

You can cancel before orders are marked as shipped.

Returns can be accepted in some circumstances, please get in touch as soon as you receive the item.
You may send back your item in its original condition within 14 days of receiving it for a full refund.
You are responsible for return shipping costs.
Please be sure to mark your package "RETURNED GOODS" to avoid me paying undue taxes! ;)
Payment
Payment is accepted via Paypal, Direct Checkout or Etsy Gift Card.
We will notify you when the item has been dispatched.
Shipping
UK DELIVERY :
Deliveries within the UK (Mainland) are by First Class mail or courier delivery and should take 1 - 2 working days from dispatch.
Should you request tracking for your purchase, please add the Tracked & Signed shipping upgrade to your order.

INTERNATIONAL DELIVERY:

PLEASE ALWAYS CONTACT US FOR AN ACCURATE DELIVERY CHARGE

Most orders are sent by UK Royal Mail airmail, this service offers no tracking.
Should you request tracking for your purchase, please add the shipping upgrade to your order.

Royal mail's international delivery aim is 5 - 7 business days, however Customs and Duties Services can create delays, please be patient.

Delays at customs happen on rare occasions and some parcels may take up to 3 to 4 weeks to reach their destination. This is completely out of our control and unless you purchase the tracked upgrade we will not be able to track your parcel.

PLEASE NOTE THAT ANY CUSTOMS DUTIES AND TAXES ARE THE BUYER'S RESPONSIBILITY.

PLEASE CONTACT US SHOULD YOU WISH AN EXPEDITED/GUARANTEED SERVICE AND WE WILL DO OUR BEST TO HELP!

If your parcel exceeds Royal Mail size and or weight restrictions, it will be sent by courier, this includes tracking so no need to purchase it separately.
Delivery by courier takes 3 - 4 working days from dispatch.

All items are available for WORLDWIDE delivery, should your country not be listed, please contact us and we will be happy to quote for delivery.

If you purchase more than one item at the same time please send us an Email to request the combined shipping fees.
Alternatively you are welcome to purchase the items and we will refund shipping overcharges as soon as your parcel is ready.
Additional policies and FAQs
We are running a lease scheme program for some of our items to use as props for theatre shows / exhibitions etc.
Please contact us for details.