Clickclackknits

Hand Knitted Hats, Sweaters, Scarves & Accessories

Newcastle upon Tyne, England · 1363 Sales

Clickclackknits

Hand Knitted Hats, Sweaters, Scarves & Accessories

Newcastle upon Tyne, England 1363 Sales On Etsy since 2012

5 out of 5 stars
(330)

Announcement   Original Knitwear designs, hats, shawls, headbands, sweaters, cowls, scarves and fingerless gloves. Our collection features a mix of natural and acrylic yarn.

All items are hand knitted on two needles one stitch at a time by Jacquelyn and Iris and much love is put into every one. Our motto is high quality and originality at an affordable price.

All in stock items are shipped within 1 working day. Made to order items are shipped within the time frame specified in the listing

Visit our shop page: http://etsy.me/1BW1J9I - to view all our designs. We hope that you love our collection as much as we enjoyed making them.

ClickClackKnits is based in the beautiful North East of England and we ship worldwide.

Jacquelyn & Iris @clickclackknits x

www.twitter.com/clickclackknits
www.pinterest.com/clickclackknits/boards/
www.instagram.com/clickclackknits
http://clickclackknits.blogspot.co.uk/

Announcement

Last updated on 01 Jun, 2018

Original Knitwear designs, hats, shawls, headbands, sweaters, cowls, scarves and fingerless gloves. Our collection features a mix of natural and acrylic yarn.

All items are hand knitted on two needles one stitch at a time by Jacquelyn and Iris and much love is put into every one. Our motto is high quality and originality at an affordable price.

All in stock items are shipped within 1 working day. Made to order items are shipped within the time frame specified in the listing

Visit our shop page: http://etsy.me/1BW1J9I - to view all our designs. We hope that you love our collection as much as we enjoyed making them.

ClickClackKnits is based in the beautiful North East of England and we ship worldwide.

Jacquelyn & Iris @clickclackknits x

www.twitter.com/clickclackknits
www.pinterest.com/clickclackknits/boards/
www.instagram.com/clickclackknits
http://clickclackknits.blogspot.co.uk/

Jacquelyn Jones

Contact shop owner

Jacquelyn Jones

Reviews

Average item review
5 out of 5 stars
(330)
Miffy27

Miffy27 on 25 Apr, 2018

5 out of 5 stars

Absolutely love my hat. It's gorgeous and exactly as I was hoping. Communication was excellent from seller and it came quickly. Would def buy again. Thank you.

Giuliana

Giuliana on 10 Apr, 2018

5 out of 5 stars

Fascia molto carina e morbida,adatta in periodo invernale e mezza stagione. Spedizione veloce.

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About

It all began with ........

My mom teaching me to knit when I was 10. I didn't enjoy it but I loved the original designs she knit for me, so my mom continued to do the knitting. I always liked to be different and you couldn't buy anything like she created in the shops.

When I was 19 I saw the most beautiful wool and really wanted to knit a sweater - wool just speaks to you like that and you can't ignore it. So I asked my mom to teach me again. After that I was hooked or should I say needled :) and have never stopped knitting since. I love imagining and then creating our designs. I still get a buzz every day from realising that so many people are wearing our knitwear all over the world.

When we decided to open our Etsy shop we had to think of a name and it could only be ClickClackKnits as my daughters' say they always know where I am by the 'click clack' of my needles.

We love knitting with natural yarns but realise that some customers would like acrylic due to allergies or you just prefer it, so we include some of each in our collection. We are always looking for new and different high quality wool and yarns - so much so that my work room is now half filled with boxes of all types just waiting to be knit.

All of our collection is hand knit by us on two needles. Every stitch makes it's way to becoming part of the design, growing row by row until eventually it is a unique completed garment.

My mom - Iris - has been knitting (and crocheting) for over 60 years and me - Jacquelyn - for 40 years. Phew that's 100 years in total

It is a pleasure to share our creations via Etsy. It is always a special moment when our customers take the time personally to say how much they love the item they have bought from us.

We package each item with lots of care and want every customer to open their box with as much delight as we had creating what's inside it xx

Visit our shop here:

http://etsy.me/1il58Yk

www.twitter.com/clickclackknits
www.pinterest.com/clickclackknits
www.instagram.com/clickclackknits
www.facebook.com/pages/Clickclackknits/241215042593719

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Shop members

  • Jacquelyn

    Owner, Designer, Maker

    I love to knit! It is so exciting to imagine a design in your mind and then create it. I also have a yarn addiction and search for new ones each day.

  • Iris

    Maker

    This is my mom who knits lots and lots of Big Bang Theory hats and our men's beanies.

Shop policies

Last updated on 17 October, 2017
We love knitting and creating our original designs. As we do not use patterns all our items are created as we are knitting depending on how the wool flows. If there are any designs or types of wool you would like to see added to our shop just let me know.

We knit with natural yarns and premium acrylic - for the people who are unable to wear wool. We are always looking for new quality yarns to add to our collection. I love finding new wools as each one has it's own distinct feel. I also love very bright colours but appreciate not everyone does :)

We ship worldwide from the beautiful North East Coast of the UK and welcome custom orders. If you wish to ask any questions please contact me - Jacquelyn any time - I am really friendly and love to talk :)

Thank you for taking the time to look at our collection.

Jacquelyn & Iris x

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
We want all our customers to be extremely happy with their purchases. We do ensure every item is made to a high standard and make every effort to ensure we include full descriptions and photos in our listings.

"Cancellation policy to comply with EU regulations update."
*This rule does NOT apply to custom-made products*

If you wish to return your item please contact us within 14 days of receipt to request a return, within 30 days, which must be in the original unworn new condition, with tags and packaging as when dispatched - tracked shipping is recommended for a return. Buyer is responsible for return shipping costs. Please ensure to write on the package 'Returned Goods' if returning from outside the EU. and under the column for "Value" you should write "N/A" (Non Applicable). If you don't mark this correctly, I could be charged extra by Customs. If this happens, I will have to deduct custom charges from your refund. Refunds will be processed minus shipping charges and a 10% re-stocking fee upon receipt of the goods and are made by the same method as the original payment.

*If the item is not as described or faulty in any way we will refund the full purchase price and postage costs. *

+++Custom made items, Knit to Order Items sales are a final +++
Payment
Payment can be made by Credit Card, Paypal, Etsy Gift Card or Bank Transfer.

Custom orders are to be paid for before they are created.

By purchasing or ordering from ClickClackKnits via Paypal you confirm that all details you provide are correct and that the Paypal account has a confirmed shipping address. We have the right to cancel any payment which does not have a confirmed Paypal address.

You can cancel your in stock items purchase up until you receive the dispatch confirmation email. All Custom orders are final and can not be cancelled.
Shipping
We aim to dispatch all in stock items within 1 working day of cleared payment. Custom orders have dispatch times in the listing. We always send an email to confirm dispatch on the day it is shipped and include approximate delivery times.

UK items are dispatched via Recorded 1st class mail - 1/2 day delivery
Worldwide items by Air Mail small packets - 7/14 day delivery.
Shipping Upgrades for faster Tracked and Signed Delivery are available to add to your purchase.

*Worldwide - International Tracked and Signed - delivery within 5/7 days.*

Any import duty/ tax/custom clearance charges are the responsibility of the purchaser and we are not liable for these costs in any way.

In an effort to be environmentally friendly we use acid free tissue paper to wrap all our items.
Additional policies and FAQs
Please contact us with any questions about shipping, additional photos or further details, or anything else. If you see something you like but would prefer a different colour, yarn or size please let us know and we can custom design something just for you

Please bookmark this site, our collection changes weekly.
Privacy
1. PERSONAL INFORMATION
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of knitwear for example), if you contact me directly.

2. WHY I REQUIRE YOUR INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING AND DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. BUYER'S RIGHTS REGARDING MY USE OF PERSONAL INFORMATION AND MY CONTACT DETAILS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


I am Jacquelyn Jones. I am a data controller of your personal information. You can contact me by email clickclackknits [!at] gmail.com or write to me at 26 Meadow Road, Lemington, Newcastle upon Tyne, NE15 7LP, UK

More information

Last updated on 12 Apr, 2016
Seller details
Jacquelyn Jones
26 Meadow Road
NEWCASTLE UPON TYNE, Tyne & Wear NE15 7LP
United Kingdom