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Reviews
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susan on 10 Nov, 2018
5 out of 5 starsSo good that I bought all the available cat bags for a present Quickly posted and a lovely lady to deal with
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susan on 10 Nov, 2018
5 out of 5 starsLovely seller I bought all 3 cat bags Beautifully made and an ideal present Seller has only charged me postage for 1 parcel and recredited the difference Would recommend 110%
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Lorraine on 22 Aug, 2018
5 out of 5 starsFantastic colours, the right size of bag and handles and beautifully made. Would recommend. Excellent service.
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Sue on 01 Aug, 2017
5 out of 5 starsGood fit and lovely pattern...nice card with purchase thank you
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suzyfiddy on 23 May, 2017
5 out of 5 starsVery nicely made. Small, pretty and useful bag. Very pleased. Thank you!
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suzyfiddy on 23 May, 2017
5 out of 5 starsperfect for protecting my apple. Fun and very nicely made! Thank you!
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crumpmichelle1 on 09 Nov, 2016
2 out of 5 starsDisappointed was meant as a gift not received and shop want me to wait 14 days not great service and now to late Received refund thank you
Chloe responded on 01 Jan, 2017
I was sorry to hear your item did not arrive but I hope you were at least compensated monetarily with a full refund within a few days. I always dispatch on the same day or next day as I did in this case but unfortunately the post office let us down on this occasion.
About ClobberCreations
Quirky, creative and individual clobber creations for you and your home!
Shop members
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Chloe Hutton
Owner, Creator, Designer
Based on the south coast of Cornwall, I am inspired by coast, country, wildlife and pets! I use sewing, knitting, crocheting, free machine embroidery, hand embroidery, patchwork, appliqué and quilting to make quirky decorative and practical items.
Shop policies
All the products on the Clobber Creations Etsy store have been handmade with care and attention, to make fun and individual items!
Please have a look at the policies below before you purchase for more information on our policies.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Delivery
Items purchased are usually dispatched within 3 working days of purchase. If there are any issues with your order, I'll let you know as soon as possible.
All items will be posted from the UK. The address provided on the Etsy system will be the one used for delivery.
United Kingdom shipping - Normally orders will be sent second class (royal mail).
Everywhere else - Normally orders will be sent by standard airmail.
- Delivery timescales
Once an item has been dispatched, the estimated delivery timescales are as follows;
United Kingdom - 2-3 working days
Europe - 3-5 working days
Everywhere else - 5-7 working days
These estimates are based on the providers used for delivery. However, there can be delays in the post which are out of my control. Unless there is a reported issue with the postal system, which affects delivery, the following timescales will need to be followed before a refund is issued due to the item(s) being lost in transit:
>United Kingdom - 10 working days
>Europe - 15 working days
>Everywhere else - 15 working days
If the item(s) arrive past these timescales and you have received a refund already, I would appreciate that you mark the item 'return to sender'.
It is recommended to purchase items well in advance to ensure your item(s) arrive in plenty of time for when you need them. If an item arrives and you no longer require it, please follow the guidance in the 'Refunds and Exchanges' section below.
- Customs
Where appropriate for addresses outside the UK, customs labels will be completed and attached to the item's packaging. Please note that this may contain a description of the item.
If customs fees are due, the buyer will be responsible for paying these.
Additional policies and FAQs
Items listed in the shop will be taken of the actual product that will be the one sent to you unless the description specifies that the item may vary from the images due to the handmade process or materials used.
- Terms used in policies
Where noted in the policies, a 'working' day is typically Monday to Friday inclusive and excludes UK Bank holidays.
More information
Frequently asked questions
Wholesale availability
All of the items listed on Clobber Creations are handmade, which restricts the level of production. However, if you are looking for a particular amount of items and depending on when you will need the items, I may be able to help. Please contact me or select the custom order option to investigate this option further.
Sizing details
Where possible, metric measurements have been provided to provide an accurate size scale. However, some items (such as fruit socks and string bags) are difficult to measure and vary in size depending on their use. If a metric measurement has not been provided, the item has been photographed and displayed in use or with a background or item that can provided a degree of scale.
Can I track my order?
Most items will be sent out with a delivery option which is not trackable. This is to keep delivery costs to a minimum. If an order is trackable, I will provide the tracking number in the message I send to advise you that it's been dispatched.
Care instructions
For most of the items I make, I would recommend wiping them clean with a damp cloth. Some items have been created with upcycled or repurposed materials. As a result, the material content is unknown and washing by hand or in a machine may damage it by causing it to disintegrate, shrink or the colours to run.
For items made with acylic yarn, I would recommend hand washing the item, or putting in a washing machine on the hand wash setting on a low temperature. The colours may run for the first few washes so I would not recommend washing the item with other items or garments.
Gift wrapping and packaging
Gift wrap is not currently an option. However please let me know if you would be interested in this option for any item I have listed.
All items are packaged in lightweight envelopes where possible to minimise the delivery cost. If you are ordering several items, you may receive the item in a parcel or box instead.
Any cards will be packaged in a "do not bend" envelope to minimise any damage in transit.
If you have ordered a framed item, the order will be packaged in a bubble envelope for extra protection.
Seller details
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