CloeleaJewellery

Handcrafted Designer sterling silver and gold Jewellery

Oxford, England

Announcement    Welcome to my shop,
My name is Chloe Romanos. Here is a small collection of my creations (more being added regularly). I am also happy to take on custom orders. Don't hesitate to contact me if you have any questions.
Thank you for your visit!

Announcement

Last updated on 21 Apr, 2021

Welcome to my shop,
My name is Chloe Romanos. Here is a small collection of my creations (more being added regularly). I am also happy to take on custom orders. Don't hesitate to contact me if you have any questions.
Thank you for your visit!

Items

Cloelea

Contact shop owner

Cloelea

Reviews

No reviews in the last year

About CloeleaJewellery

Sales 12
On Etsy since 2013

Cloelea Jewellery creations are an expression of emotions, turned into wearable art, inspired by found treasures.

Each item of *Cloelea Jewellery* is designed and handcrafted by me in my studio in Oxfordshire (UK), using traditional silversmithing and goldsmithing techniques.

Each creation of Cloelea Jewellery has a story behind it, from the winged creations inspired by French Art Nouveau to the textured effects I love to use, that are a reminiscence of the worn aspect of archaeological artefacts dug up from the ground. I also like to let my imagination be guided by memories of inspiring places I have visited or quotes from books and poems I have read.

If you would like an item of jewellery made especially for you, I can help you create it. For more information on commissioning a piece, or if you would like to discuss an idea, contact me.

To find out more:
www.cloeleajewellery.com

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Je m’appelle Chloé. Je suis originaire du sud de la France. J’habite en Angleterre, près d’Oxford, depuis longtemps maintenant. J’ai toujours été fascinée par l’art et l’artisanat. J’ai d’abord étudié l’histoire de l’art et l’archéologie à Paris et en Angleterre, avant de décider que ce que je voulais vraiment faire c’est de créer avec mes mains. J’ai alors décidé d’étudier la fabrication des bijoux à l’école de bijouterie de Birmingham.

Chaque bijou est créé et réalisé à la main par moi en utilisant des techniques traditionnelles. Je travaille principalement l’argent et l’or et j’aime beaucoup utiliser les pierres précieuses.

Mes créations sont inspirées par plein de choses différentes : les œuvres d’art que j’aime, les voyages que j’ai fait, les objets archéologiques que j’ai étudié, les mots lus ou entendus quelque part… J’aime que mes créations aient une histoire à elles et j’aime aussi que cette histoire se transforme et change quand elles appartiennent à quelqu’un d’autre.

Merci beaucoup de votre visite!

Pour en savoir plus:
www.cloeleajewellery.com

Shop members

  • Chloe

    Propriétaire, Designer, Fabricant

    Hello, I am originally from the south of France, now living in Oxfordshire, England. I have studied art history and archaeology before learning jewellery making and silversmithing at the Jewellery School in Birmingham (UK).

Shop policies

Last updated on 21 April, 2021
Hello and Welcome to my Etsy shop !

All the creations presented in my shop are designed and individually handcrafted by me in my tiny cottage jewellery studio. Each piece is made with love and care. Cloelea Jewellery is completely handmade, therefore completely unique. Due to this, please note that small differences from photographs will occur. No two pieces are exactly alike,

Please, read carefully the following terms and conditions before making a purchase in my shop.

Thank you for stopping by.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please note that I’m not responsible for lost or damaged parcels, but I'll try my best to solve any problems that may occur. Just contact me as soon as possible, I'll be very happy to help.
I will do my best for you to be happy with the item you ordered.

I will accept return or exchange of an item unworn and not custom made, and in its original packaging if returned within 14 days of receipt. I will refund you the full price of the piece as soon as I have received it, however you will have to pay for the return shipping. Please note that earrings cannot be returned (for hygiene reasons in accord with UK laws).
Payment
I accept PayPal payments, debit and credit cards, as well as Etsy gift cards.

Reservations: I can reserve you something for a week, just ask!
If you don't buy that/those items in a week, I'll delete your reservation.
Delivery
I ship worldwide.
All items are nicely gift-wrapped and securely packaged.

As a general rule, I'll try to ship your order as soon as possible, usually in 3/5 working days.
For all items in stock, I will post your purchase within 2 days maximum after payment.
Custom orders will take longer (up to 4 weeks to post, but it can be shorter if you need it sooner!), please let me know.

Also let me know if you would like your order to be sent to a different address than your Esty account address.

Delivery time varies from region to region.

Within the UK shipping is via Standard 1st class Royal Mail.
Outside the UK shipping is via Airmail. Airmail ranges from 1-6 weeks for delivery.
These shipping options do not include tracking number or insurance.

If you require a shipping upgrade (tracking number and/or insurance), please contact me before purchasing so that I can arrange another shipping method and revise the shipping cost.

International customers are responsible for all surcharges, taxes, customs fees and duties associated with shipping to their respective countries.
Additional policies and FAQs
Please feel free to contact me if you have any questions.

Thank you for your visit!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as, for example: your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
If you have any questions or concerns, you may contact me using the details provided below.

More information

Last updated on 21 Apr, 2021
Frequently asked questions
Sizing details

If you don’t know your ring size or you’re not sure about it, you can ask in a jewellery shop and they will be able to take your measurements for free. Otherwise you can buy an inexpensive ring sizer.

If you know your size but it's not a UK size you can check a conversion chart by clicking on the following link:

http://findmyringsize.com/en/conversiontable.aspx

Care instructions

Sterling silver will naturally tarnish over time, the best way to slow down the tarnishing is to keep it in the little box you will receive when not being worn. To bring back the shine use a silver polishing cloth or silver dip.

Gift wrapping and packaging

All my jewellery comes in a lovely branded gift box, with a ribbon and is sent inside a padded envelope.

Seller details