ColeCreativeCompany
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
Announcement
FREE DELIVERY ON ORDERS OVER £25 (UK ONLY)
Our current processing time is set for up to 3-4 days plus delivery but usually we’ll do our best to dispatch your items sooner.
If your product is faulty please reach out to us, we’ll be more than happy to help/replace.
Important announcement regarding postage. Despite best efforts some services may be disrupted Please visit Royal Mail website for more information.
We are currently only able to deliver to the UK
Follow us on Instagram for constant updates @Cole_Creative_Co
Thank you! ❤️
Announcement
FREE DELIVERY ON ORDERS OVER £25 (UK ONLY)
Our current processing time is set for up to 3-4 days plus delivery but usually we’ll do our best to dispatch your items sooner.
If your product is faulty please reach out to us, we’ll be more than happy to help/replace.
Important announcement regarding postage. Despite best efforts some services may be disrupted Please visit Royal Mail website for more information.
We are currently only able to deliver to the UK
Follow us on Instagram for constant updates @Cole_Creative_Co
Thank you! ❤️
Items
Featured items
All Items
Reviews
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Deborah on 22 Dec, 2021
5 out of 5 starsBought as a gift for a swim teacher. I like to get something a little bit different and he absolutely loved it, thank you.
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Linda on 15 Dec, 2021
5 out of 5 starsI love this little duck just perfect for my bathroom.
It is white so one out of two isn’t bad, I just wish the other one was actually grey. -
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Dani on 14 Oct, 2021
5 out of 5 starsBeautiful letters ! Elegant and simple ! Love it ! Thank you !
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Jennifer on 18 Jan, 2022
5 out of 5 starsGreta print, quickly received download, happy with purchase.
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Angie on 04 Jan, 2022
5 out of 5 starsI bought the bronze top tree to add to my collection of tiny decorations. The tree arrived on time, well packaged & in perfect condition. The plain cement on the tree was a little darker than shown in the main pictures, more grey than cream. I painted mine with cream nail varnish to make it match my set. It’s a lovely ornament, well made & a bargain too. Many thanks x
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Christine on 28 Dec, 2021
5 out of 5 starsThese sweet , neat little concrete Christmas trees provided a lovely accompaniment to my snowman theme at Christmas . I liked the copper topped trees which gave a nice winter glow. They are a good weight and the service from the seller was very good indeed thank you.
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Jennifer on 26 Dec, 2021
5 out of 5 starsReally love these. Completely different and very unique. Will be buying more for Christmas gifts next year!
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About ColeCreativeCompany
Shop policies
Delivery
Digital downloads
Payment options
Returns & exchanges
I don't accept returns, exchanges or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
How long will it take for me to receive my order?
U.K. - 3-5 working days
Rest of the world - 7-10 working days
Please note we will not be held responsible for any delays to your order due to country customs, as a buyer you have the option to upgrade your shipping to tracked or tracked and signed. All international orders we hold Post Office receipts for (As proof of item being sent).
Do you offer customisation?
Yes! Please get in touch for any custom requests and we will do what we can to fulfil your request.
My product has arrived damaged, what do I do?
If your product has arrived damaged, send a photo of the damaged product in its original packaging within 48 hours of receiving your order and we will get a replacement send out to you. We only offer replacements of the same product ordered.
We recommend you inspect all orders as soon as they arrive to check their condition, especially if it is a gift as we don't want to disappoint anybody. Please follow the damages process and we will send out a replacement asap.
Can I collect my order if I am local?
Yes! Enter the code PICKUP at check out and we will contact you to schedule a date and time for collection.
Do you deliver outside of the UK?
Yes! International orders are send via Royal Mail International Tracked which takes approx. 5-7 working days. Tracking details are provided on your order. We cannot take responsibility for delay in your deliveries.
As a buyer you are responsible for any customs fees/taxes. We're not responsible for items destroyed by customs officials, please be aware of your country’s import regulations.
Do you use recycled packaging?
We constantly use the bits left over from our suppliers to reduce the amount of waste. We try and source the most eco friendly packaging as possible. Our bubble wrap is made from 100% pure PE plastic polythene. We also reuse bubble wrap from other parcels.
Can I cancel my order? Can I get a refund?
You can only cancel your order up until the stage your order has been dispatched.
You're welcome to change your mind anytime before this stage, after that the order cannot be refunded, sorry.
If you are unhappy with your items then please don't hesitate to contact us via message or e-mail - hello@colecreativeco.co.uk so we can help resolve any problems.
We can issue a refund when the item has come back to us, in the condition it left me. The buyer is responsible for shipping on this.